Opened on Oct 28, 2013 at 11:49:19 PM
Closed on Oct 29, 2013 at 8:12:21 PM
Last modified on Oct 30, 2013 at 3:14:06 PM
#7518 closed defect (fixed)
Problem connecting to SoftLayer object storage
Reported by: | gilad | Owned by: | dkocher |
---|---|---|---|
Priority: | normal | Milestone: | 4.4.1 |
Component: | openstack | Version: | 4.4 |
Severity: | major | Keywords: | Swift |
Cc: | Architecture: | Intel | |
Platform: | Windows 7 |
Description
Hi,
I've been using CyberDuck 4.3 with Softlayer.com object storage mainly for backup. Softlayer support Swift (OpenStack Object Storage) Since upgrading to version 4.4 the connection keeps failing with:
412 precondition failed
Again, this is a new bug as with version 4.3 it was working fine.
Win2008, x86
Change History (11)
comment:1 Changed on Oct 29, 2013 at 9:57:34 AM by dkocher
- Component changed from core to openstack
- Milestone set to 4.4.1
- Owner set to dkocher
- Status changed from new to assigned
comment:2 follow-up: ↓ 3 Changed on Oct 29, 2013 at 10:09:28 AM by gilad
How do you open the log drawer? I tried "View -> Toggle Log Drawer" but nothing happens. Is there a log file I can post?
comment:3 in reply to: ↑ 2 Changed on Oct 29, 2013 at 10:11:23 AM by dkocher
Replying to gilad:
How do you open the log drawer? I tried "View -> Toggle Log Drawer" but nothing happens. Is there a log file I can post?
You must open the log drawer before the connection attempt.
comment:4 Changed on Oct 29, 2013 at 10:21:51 AM by gilad
Sorry,
Clicking the Toggle Log Drawer doesn't open/do anything.
I tried restarting CyberDuck and clicking Toggle Log Drawer as the first operation but still nothing happens or opens.
Is there a log file I can send you?
comment:5 Changed on Oct 29, 2013 at 10:22:14 AM by gilad
I've upgraded to 4.4.1 beta and still no change
comment:6 Changed on Oct 29, 2013 at 4:08:01 PM by dkocher
Is there a log in the error dialog shown at least?
comment:7 Changed on Oct 29, 2013 at 4:35:27 PM by dkocher
We now have #7526 reporting the same issue.
comment:8 Changed on Oct 29, 2013 at 4:40:02 PM by gilad
I hope you can get to the bottom of this quickly, plz tell me if I can do anything.
comment:9 Changed on Oct 29, 2013 at 8:12:21 PM by dkocher
- Resolution set to fixed
- Status changed from assigned to closed
Please install the Openstack Swift (Swauth) profile and select it as the protocol for your bookmark.
comment:10 Changed on Oct 30, 2013 at 9:12:07 AM by dkocher
Added provider specific profiles in Softlayer Object Storage.
comment:11 Changed on Oct 30, 2013 at 3:14:06 PM by gilad
Thanks !![[BR]]
This fixes the problem. But now there are other problems with synchronize folders.
Instead of Upload,Download,Mirror there is Resume,Rename,Overwrite. What does this mean?
And there is crashes when selecting a folder in the synchronization window
Please post the transcript from the log drawer (⌘-L).