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Problem connecting to SoftLayer object storage #7518

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cyberduck opened this issue Oct 29, 2013 · 11 comments
Closed

Problem connecting to SoftLayer object storage #7518

cyberduck opened this issue Oct 29, 2013 · 11 comments
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@dkocher
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bug fixed openstack OpenStack Swift Protocol Implementation
Milestone
4.4.1

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@cyberduck
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501f426 created the issue

Hi,

I've been using CyberDuck 4.3 with Softlayer.com object storage mainly for backup.
Softlayer support Swift (OpenStack Object Storage)
Since upgrading to version 4.4 the connection keeps failing with:

412 precondition failed

Again, this is a new bug as with version 4.3 it was working fine.

Win2008, x86
@cyberduck
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@dkocher commented

Please post the transcript from the log drawer (⌘-L).

@cyberduck
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501f426 commented

How do you open the log drawer?
I tried "View -> Toggle Log Drawer" but nothing happens.
Is there a log file I can post?

@cyberduck
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@dkocher commented

Replying to [comment:2 gilad]:

How do you open the log drawer?
I tried "View -> Toggle Log Drawer" but nothing happens.
Is there a log file I can post?

You must open the log drawer before the connection attempt.

@cyberduck
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501f426 commented

Sorry,

Clicking the Toggle Log Drawer doesn't open/do anything.

I tried restarting CyberDuck and clicking Toggle Log Drawer as the first operation but still nothing happens or opens.

Is there a log file I can send you?

@cyberduck
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501f426 commented

I've upgraded to 4.4.1 beta and still no change

@cyberduck
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@dkocher commented

Is there a log in the error dialog shown at least?

@cyberduck
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@dkocher commented

We now have #7526 reporting the same issue.

@cyberduck
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501f426 commented

I hope you can get to the bottom of this quickly, plz tell me if I can do anything.

@cyberduck
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@dkocher commented

Please install the Openstack Swift (Swauth) profile and select it as the protocol for your bookmark.

@cyberduck
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@dkocher commented

Added provider specific profiles in Softlayer Object Storage.

@cyberduck
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501f426 commented

Thanks !!!

This fixes the problem. But now there are other problems with synchronize folders.

Instead of Upload,Download,Mirror there is Resume,Rename,Overwrite. What does this mean?

And there is crashes when selecting a folder in the synchronization window

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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bug fixed openstack OpenStack Swift Protocol Implementation
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4.4.1
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@dkocher @cyberduck