Cyberduck Mountain Duck CLI

#7518 closed defect (fixed)

Problem connecting to SoftLayer object storage

Reported by: gilad Owned by: dkocher
Priority: normal Milestone: 4.4.1
Component: openstack Version: 4.4
Severity: major Keywords: Swift
Cc: Architecture: Intel
Platform: Windows 7

Description

Hi,

I've been using CyberDuck 4.3 with Softlayer.com object storage mainly for backup. Softlayer support Swift (OpenStack Object Storage) Since upgrading to version 4.4 the connection keeps failing with:

412 precondition failed

Again, this is a new bug as with version 4.3 it was working fine.

Win2008, x86

Change History (11)

comment:1 Changed on Oct 29, 2013 at 9:57:34 AM by dkocher

  • Component changed from core to openstack
  • Milestone set to 4.4.1
  • Owner set to dkocher
  • Status changed from new to assigned

Please post the transcript from the log drawer (⌘-L).

comment:2 follow-up: Changed on Oct 29, 2013 at 10:09:28 AM by gilad

How do you open the log drawer? I tried "View -> Toggle Log Drawer" but nothing happens. Is there a log file I can post?

comment:3 in reply to: ↑ 2 Changed on Oct 29, 2013 at 10:11:23 AM by dkocher

Replying to gilad:

How do you open the log drawer? I tried "View -> Toggle Log Drawer" but nothing happens. Is there a log file I can post?

You must open the log drawer before the connection attempt.

comment:4 Changed on Oct 29, 2013 at 10:21:51 AM by gilad

Sorry,
Clicking the Toggle Log Drawer doesn't open/do anything.
I tried restarting CyberDuck and clicking Toggle Log Drawer as the first operation but still nothing happens or opens.
Is there a log file I can send you?

comment:5 Changed on Oct 29, 2013 at 10:22:14 AM by gilad

I've upgraded to 4.4.1 beta and still no change

comment:6 Changed on Oct 29, 2013 at 4:08:01 PM by dkocher

Is there a log in the error dialog shown at least?

comment:7 Changed on Oct 29, 2013 at 4:35:27 PM by dkocher

We now have #7526 reporting the same issue.

comment:8 Changed on Oct 29, 2013 at 4:40:02 PM by gilad

I hope you can get to the bottom of this quickly, plz tell me if I can do anything.

comment:9 Changed on Oct 29, 2013 at 8:12:21 PM by dkocher

  • Resolution set to fixed
  • Status changed from assigned to closed

Please install the Openstack Swift (Swauth) profile and select it as the protocol for your bookmark.

comment:10 Changed on Oct 30, 2013 at 9:12:07 AM by dkocher

Added provider specific profiles in Softlayer Object Storage.

comment:11 Changed on Oct 30, 2013 at 3:14:06 PM by gilad

Thanks !![[BR]] This fixes the problem. But now there are other problems with synchronize folders.
Instead of Upload,Download,Mirror there is Resume,Rename,Overwrite. What does this mean?
And there is crashes when selecting a folder in the synchronization window

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