Opened on Nov 6, 2013 at 2:35:55 AM
Closed on Nov 6, 2013 at 8:13:20 PM
Last modified on Nov 7, 2013 at 6:29:01 PM
#7553 closed defect (duplicate)
Fails to launch after update from the Mac App Store
Reported by: | sicruse | Owned by: | dkocher |
---|---|---|---|
Priority: | high | Milestone: | 4.4.1 |
Component: | appstore | Version: | 4.4 |
Severity: | critical | Keywords: | |
Cc: | Architecture: | ||
Platform: | Mac OS X 10.9 |
Description (last modified by dkocher)
I have just updated CyberDuck from the Apple AppStore to version 4.4 and now the app will not launch.
“Cyberduck” is damaged and can’t be opened. Delete “Cyberduck” and download it again from the App Store.
Change History (12)
comment:1 Changed on Nov 6, 2013 at 8:38:27 AM by dkocher
- Milestone set to 4.4.1
- Owner set to dkocher
- Priority changed from normal to high
- Severity changed from normal to critical
- Status changed from new to assigned
- Summary changed from V4.4 fails to launch after update from the Apple AppStore to Fails to launch after update from the Mac App Store
comment:2 Changed on Nov 6, 2013 at 8:38:52 AM by dkocher
- Description modified (diff)
comment:3 Changed on Nov 6, 2013 at 8:40:00 AM by dkocher
comment:4 Changed on Nov 6, 2013 at 2:02:42 PM by dkocher
#7555 closed as duplicate.
comment:5 Changed on Nov 6, 2013 at 2:50:24 PM by dkocher
- Component changed from core to appstore
comment:6 Changed on Nov 6, 2013 at 2:51:00 PM by dkocher
Possibly related to #7557.
comment:7 follow-up: ↓ 9 Changed on Nov 6, 2013 at 2:53:54 PM by dkocher
Can you open Terminal.app and post the output of the command
spctl -v --assess --type execute /Applications/Cyberduck.app/
comment:8 follow-up: ↓ 10 Changed on Nov 6, 2013 at 3:49:28 PM by dkocher
Can you please try rebooting your computer and try again launching the application which will fix possible issues with storeagent that should load the receipt.
comment:9 in reply to: ↑ 7 Changed on Nov 6, 2013 at 4:25:04 PM by sicruse
Replying to dkocher:
Can you open Terminal.app and post the output of the command
spctl -v --assess --type execute /Applications/Cyberduck.app/
As requested:
$spctl -v --assess --type execute /Applications/Cyberduck.app/ /Applications/Cyberduck.app/: accepted source=Mac App Store
comment:10 in reply to: ↑ 8 Changed on Nov 6, 2013 at 4:28:36 PM by sicruse
Replying to dkocher:
Can you please try rebooting your computer and try again launching the application which will fix possible issues with storeagent that should load the receipt.
Rebooting does not appear to resolve the launch issue.
comment:11 Changed on Nov 6, 2013 at 8:13:20 PM by dkocher
- Resolution set to duplicate
- Status changed from assigned to closed
Closing as duplicate for #7557.
comment:12 Changed on Nov 7, 2013 at 6:29:01 PM by dkocher
We have identified the cause to be any missing network interface available. The validation fails if no en0 network interface is available. Users can request a donation key at feedback@… who want to switch to the free version available from the website. The 4.4.1 update is currently pending review by Apple for the Mac App Store.
Report from another user.