Cyberduck Mountain Duck CLI

Opened 5 years ago

Closed 4 years ago

Last modified 4 years ago

#7608 closed defect (fixed)

Re-authentication failure

Reported by: gordon.seay@… Owned by: dkocher
Priority: normal Milestone: 4.4.4
Component: openstack Version: 4.4
Severity: normal Keywords:
Cc: Architecture:
Platform: Windows 7

Description

I like your program but I continually have this bug. Windows 7. I've tried on a couple different machines. This has been going on for a long time. I've updated to the latest version a week ago and still have this problem. It just flickers between "Listing directory" and whatever else was down at the bottom of the window already (e.g. 0 files). Sometimes I can hit STOP to break the cycle and then try again but usually I have to close the program and try again. It happens almost daily.

Attachments (1)

cyberduck.log (481.6 KB) - added by gordon.seay@… 4 years ago.

Download all attachments as: .zip

Change History (15)

comment:1 Changed 5 years ago by dkocher

Plus attach the file cyberduck.log in the application support directory.

comment:2 Changed 5 years ago by dkocher

  • Milestone set to 4.4.2
  • Resolution set to worksforme
  • Status changed from new to closed

Please reopen the ticket with more details if available if still an issue with the latest snapshot build available.

comment:3 Changed 4 years ago by gordon.seay@…

  • Resolution worksforme deleted
  • Status changed from closed to reopened

Changed 4 years ago by gordon.seay@…

comment:4 follow-up: Changed 4 years ago by gordon.seay@…

This continues to happen, even with your most current version, and even on other machines where I have tested, including on Win 2008 and Win 2012 Server. I have shared the log file with you of one such instance of it cycling. If it matters, I am usually connecting to Rackspace cloud or a Windows IIS-based FTP site, and I leave your program open overnight an often find the cycling problem a day or more later when I go back and hit refresh.

comment:5 Changed 4 years ago by dkocher

  • Milestone changed from 4.4.2 to 4.4.4
  • Owner set to dkocher
  • Status changed from reopened to new

comment:6 in reply to: ↑ 4 Changed 4 years ago by dkocher

Replying to gordon.seay@…:

2013-11-19 18:38:14,996 [background-1] FATAL ch.cyberduck.ui.AbstractController - Unhandled exception running background task null
java.lang.NullPointerException
	at org.apache.http.impl.client.AbstractHttpClient.determineTarget(AbstractHttpClient.java:814)
	at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:1075)
	at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:1050)
	at ch.iterate.openstack.swift.Client.authenticate(Client.java:212)
	at ch.iterate.openstack.swift.Client.authenticate(Client.java:202)
	at ch.iterate.openstack.swift.Client.authenticate(Client.java:190)
	at ch.iterate.openstack.swift.Client.execute(Client.java:371)
	at ch.iterate.openstack.swift.Client.listObjectsStartingWith(Client.java:442)
	at ch.cyberduck.core.openstack.SwiftObjectListService.list(SwiftObjectListService.java:67)
	at ch.cyberduck.core.openstack.SwiftSession.list(SwiftSession.java:158)
	at ch.cyberduck.ui.action.SessionListWorker.run(SessionListWorker.java:62)
	at ch.cyberduck.ui.action.SessionListWorker.<bridge>run(SessionListWorker.java:37)
	at ch.cyberduck.ui.threading.WorkerBackgroundAction.run(WorkerBackgroundAction.java:43)
	at ch.cyberduck.ui.threading.WorkerBackgroundAction.<bridge>run(WorkerBackgroundAction.java:29)
	at ch.cyberduck.core.threading.AbstractBackgroundAction.call(AbstractBackgroundAction.java:112)
	at ch.cyberduck.core.threading.SessionBackgroundAction.call(SessionBackgroundAction.java:173)
	at ch.cyberduck.ui.AbstractController$BackgroundCallable.call(AbstractController.java:153)
	at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
	at java.util.concurrent.FutureTask.run(FutureTask.java:167)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1110)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:604)
	at ch.cyberduck.core.threading.NamedThreadFactory$1.run(NamedThreadFactory.java:57)
	at java.lang.Thread.run(Thread.java:937)

comment:7 Changed 4 years ago by dkocher

  • Component changed from core to openstack
  • Resolution set to fixed
  • Status changed from new to closed

comment:8 Changed 4 years ago by dkocher

  • Summary changed from repeats "listing directory" over and over to Re-authentication failure

comment:9 Changed 4 years ago by gordon.seay@…

How does one get this fix?

comment:10 Changed 4 years ago by dkocher

  • Platform set to Windows 7

comment:11 Changed 4 years ago by dkocher

Please update to the latest snapshot build available.

comment:12 follow-up: Changed 4 years ago by gordon.seay@…

I still haven't been able to get a snapshot build or even any update. The updater isn't working. I have tried regularly since your response but always see: "An error occurred during installation. please try again later. Unable to check for updates, the server file failed to load. bad read of entry 0 from compressed archive."

Now what? I would really like to get this resolved. My current version is still 4.4.3.

comment:13 in reply to: ↑ 12 Changed 4 years ago by dkocher

Replying to gordon.seay@…:

I still haven't been able to get a snapshot build or even any update. The updater isn't working. I have tried regularly since your response but always see: "An error occurred during installation. please try again later. Unable to check for updates, the server file failed to load. bad read of entry 0 from compressed archive."

Now what? I would really like to get this resolved. My current version is still 4.4.3.

Pease try to install manually from https://update.cyberduck.io/windows/nightly/.

comment:14 Changed 4 years ago by gordon.seay@…

I have installed the newest nightly version. However, when I tried checking for updates thereafter (even though there should be none), I again received the error: "An error occurred during installation. please try again later. Unable to check for updates, the server file failed to load. bad read of entry 0 from compressed archive."

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