Cyberduck Mountain Duck CLI

#7734 closed defect (duplicate)

CyberDuck Stop Working

Reported by: impressive2014 Owned by: yla
Priority: high Milestone: 4.4.4
Component: core Version: 4.3.1
Severity: normal Keywords:
Cc: Architecture: Intel
Platform: Windows 8

Description

I am downloading the program and getting this message: "CyberDuck Stop Working". "Do you want to send more information about this problem?"

I tried 3 different times and getting the same message. Even though at the end I still see CyberDuck icon on my desk top, when I click on it nothing happens. Program is not opening up.

What is the problem?

Change History (6)

comment:1 Changed on Jan 13, 2014 at 10:37:11 PM by dkocher

  • Owner changed from Michael to yla

Please attach the file cyberduck.log in the application support directory.

comment:2 Changed on Jan 14, 2014 at 1:52:15 PM by impressive2014

I cannot see cyberduck.log file, because I cannot open an application.

comment:3 Changed on Jan 14, 2014 at 3:07:16 PM by dkocher

Please refer to the link posted above where to find the file.

comment:4 Changed on Jan 18, 2014 at 2:29:01 PM by impressive2014

I looked in suggested link C:\Users\[username]\AppData\Roaming\Cyberduck, but there is no Cyberduck file. I got as far as Roaming. I think it stopped working while downloading. Is it possible?

comment:5 Changed on Jan 20, 2014 at 1:02:27 PM by yla

Do you find a crash report in the CrashReporter folder (C:\Users\[username]\AppData\Roaming\Cyberduck\CrashReporter)?

comment:6 Changed on Jan 24, 2014 at 10:31:49 AM by dkocher

  • Resolution set to duplicate
  • Status changed from new to closed

Duplicate for #7733.

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