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Purchaed App from AppStore fails to run #7809

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cyberduck opened this issue Feb 23, 2014 · 2 comments
Closed

Purchaed App from AppStore fails to run #7809

cyberduck opened this issue Feb 23, 2014 · 2 comments

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@cyberduck
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2643e9c created the issue

Hi,

I have used CyberDuck for years on my mac and loved the product. I saw that it was now available on the app store and purchased it to support your efforts, but once I installed it I get the following message: "“Cyberduck” is damaged and can’t be opened. Delete “Cyberduck” and download it again from the App Store.

I have uninstalled the version I had been using from your website and even rebooted, but continue to get this same error.

Any help you can provide would be greatly appreciated.

Thanks,

Dave

@cyberduck
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@dkocher commented

There must be an error in validating the Mac App Store receipt. We did have an issue with validation in version 4.4 that was resolved in the 4.4.1 bugfix release. Can you please verify you have installed the latest version available from the Mac App Store.

@cyberduck
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@dkocher commented

Duplicate for #7557.

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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