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Internal server error downloading files #7913

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cyberduck opened this issue Apr 29, 2014 · 13 comments
Closed

Internal server error downloading files #7913

cyberduck opened this issue Apr 29, 2014 · 13 comments
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@dkocher
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bug thirdparty Issue caused by third party webdav WebDAV Protocol Implementation
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4.5

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@cyberduck
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55f3753 created the issue

I updated to the new version today and am getting the error "cannot read file attributes" and getting internal server error.

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@dkocher commented

Please report this bug to the hosting provider and/or server software vendor.

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@dkocher commented

#8031 closed as duplicate.

@cyberduck
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@dkocher commented

#7926 closed as duplicate.

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6f24192 commented

Hi Knall I am experiencing the same issue (also using RightNow!). Did you manage to find a way around this?

@cyberduck
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55f3753 commented

Hi louisgranger, Yes, I uninstalled it and re installed the prior version and have no issues. So I'm on version 4.4.3. I hope this helps.

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@dkocher commented

Replying to [comment:6 knall]:

Hi louisgranger, Yes, I uninstalled it and re installed the prior version and have no issues. So I'm on version 4.4.3. I hope this helps.

Can you please contact the provider and let them know about the issue.

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@dkocher commented

Implemented workaround in 6976c03.

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55f3753 commented

Hi dkocher, Would you still like me to contact RightNow? I see you implemented a workaround.

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@dkocher commented

Replying to [comment:10 knall]:

Hi dkocher, Would you still like me to contact RightNow? I see you implemented a workaround.

Yes, that would still be appreciated as it is a bug in the server software.

@cyberduck
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@dkocher commented

Please update to the latest snapshot build available and reopen this ticket if the issue persists.

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45fe1bc commented

This has not been corrected in the 4.5.5 release. Can you describe exactly what needs to be changed on the Oracle RightNow end? The file currently has read permissions, so it should be possible to download without an exception.

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@dkocher commented

#8059 closed as duplicate.

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@dkocher commented

Replying to [comment:13 sgarvert]:

This has not been corrected in the 4.5.5 release. Can you describe exactly what needs to be changed on the Oracle RightNow end? The file currently has read permissions, so it should be possible to download without an exception.

Scheduled for 4.5. Please update to the latest ​beta build available.

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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