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Interoperability with Oracle Storage Cloud #7914
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Please post the transcript from the log drawer (⌘-L) and the output when connecting with |
The issue does not seem to be connected to the chosen password but an interoperability issue with the identity service. Oracle Storage Cloud does only support legacy authentication but the latest version of Cyberduck defaults to Keystone authentication (2.0) by default.
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Documentation by Oracle. |
The login works if you use the Openstack Swift (Swauth HTTPS) profile. Use |
We have updated the documentation. |
Replying to [comment:5 dkocher]:
Many thanks. Confirmed login is OK. I can now download from a container on the Oracle storage cloud, but I do not seem to be able to upload. This appears to show that the local (source) file cannot be found. Is this correct and why might that be please? |
I have now been able to upload files to Oracle Storage Cloud, using CyberDuck, but only by drag-and-drop. Using the upload button, or trying file > upload still gives the error mentioned above. |
I previously had tested, trying to upload to a container created with CyberDuck - it does not function for me if using the upload button, or File > upload. I can also use CloudBerry to upload with no problem. |
I have just verified again. I can create a new container as before. I cannot upload a local file to the new container using the upload button or File > Upload. I can upload to it using copy+paste. |
Replying to [comment:13 jprice]:
This looks like a different issue. Can you upload the same file to other servers? |
Replying to [comment:15 dkocher]:
The problem occurs whichever file I try to upload, ie. any file on my laptop. Hence it seems to be a problem related to uploading any file to Oracle storage cloud using CyberDuck. Otherwise I will get a trial access to another storage cloud and test again. |
Do you have the same error when you drag & drop files from Explorer to the browser window? |
Please attach the file |
Replying to [comment:18 dkocher]:
I can say that the only entry in that file from today's attempt to upload to the new container JP2 is the following line: Looking back there are similar errors in the past. |
Replying to [comment:17 dkocher]:
No ... that is what works ... drag/drop from Windows Explorer window to the container JP2 in the CyberDuck UI works OK. |
If I enter an Openstack secret key which contains a special character, it seems the correct password is not sent to the Openstack service. On trying to connect I receive an error message:
"Connection Failed.
Found. 302 Found."
On Windows 7, when using Curl I have to put the password/secret key value in double quotes in order for it to be accepted by the OpenStack service (Oracle Storage Cloud). Inclusion of a special character in the password is mandatory.
In the Cyberduck secret key field I do not see any way to do the equivalent.
I guess that the special character in the password is not being sent to the storage service correctly.
I have tried doing the same using Cloudberry explorer and authentication and connection is successful.
Can you confirm the problem please?
Attachments
Openstack password error.JPG
(43.0 KiB)Upload-error-message.JPG
(54.6 KiB)cyberduck.log
(23.6 KiB)The text was updated successfully, but these errors were encountered: