Hangs loading bookmarks

[Gscot]

I upgraded from 4.4.3 to 4.4.4 and found that when I start the program it gives me the whirling circle of dots. This is not a beach ball mind you, but the rotation image you see on start-up/shut-down of the Mac.

It continues to do this forever. I've tried to find a bookmark, there is none. I try to initiate a new bookmark but it does not respond. I got my old 4.4.3 version from back up and am using this again.

-- gerry

[dkocher]

Can you find any related output in the system.log (/Applications/Utilities/Console.app)?

[dkocher]

Apr 29 07:44:32 Ducks.local Cyberduck[20507]: [background-1] FATAL ch.cyberduck.ui.AbstractController - Unhandled exception running background task null
		at ch.cyberduck.core.Host.<init>(Host.java:158)
		at ch.cyberduck.core.Host.<init>(Host.java:132)
		at ch.cyberduck.core.serializer.HostDictionary.deserialize(HostDictionary.java:46)
		at ch.cyberduck.core.serializer.impl.HostPlistReader.deserialize(HostPlistReader.java:45)
		at ch.cyberduck.core.serializer.impl.HostPlistReader.deserialize(HostPlistReader.java:30)
		at ch.cyberduck.core.serializer.impl.PlistReader.read(PlistReader.java:72)
		at ch.cyberduck.core.AbstractFolderHostCollection.load(AbstractFolderHostCollection.java:110)
		at ch.cyberduck.ui.cocoa.MainController$11.run(MainController.java:930)
		at ch.cyberduck.ui.cocoa.MainController$11.run(MainController.java:927)
		at ch.cyberduck.core.threading.AbstractBackgroundAction.call(AbstractBackgroundAction.java:119)
		at ch.cyberduck.ui.AbstractController$BackgroundCallable.call(AbstractController.java:159)
		at ch.cyberduck.core.threading.NamedThreadFactory$1.run(NamedThreadFactory.java:57)

[dkocher]

It looks like the installation of version 4.4.4 of Cyberduck with MacUpdate Desktop failed and you are still runnning an older version. Can you try to manually download from ​https://update.cyberduck.io/Cyberduck-4.4.4.zip.

[dkocher]

The default protocol is possibly overridden to null in your user preferences. Can you try to reset the preferences to factory defaults by entering

defaults delete ch.sudo.cyberduck 

in a Terminal.app window.

[dkocher]

New ticket in #8115.

[Gscot]

RESOLVED!!!

Can you please try to deinstall both KeyCue and the SIMBL.osax scripting addition. I suspect there is an interoperability issue with these.

Please note I have put these two items back into their prior locations; clearly it was something in the defaults. I snapshotted each page of the preferences before initializing and in comparing I note that the SFTP protocol element was inexplicably assigned to VLC. Additionally, SFTP is the only thing I use in the only bookmark operable.

Thanks so much for your aid!

-- Gerry

[dkocher]

Great to hear. Can you please attach the preferences file (ch.sudo.cyberduck.plist) that caused the issue. Many thanks.