Interoperability with fatcow FTP Server

[dottore]

This may not be a cyberduck problem, but its weird and I need help.

I connect to my ftp site (hosted by FatCow). I am using bookmark when I do so and I authenticate without any error messages. The browser opens and shows me my home director. But -- instead of showing me both files and directories, I see only directories. E.g. the browser shows cgi-bin, log, listmanager, etc., which are all directories. the little folder icon is next to each of them. but none of my files show. E.g. index.html is not listed.

I bravely click on one of the directories, to navigate to that directory and again, I see only the directories in that directory. I click refresh -- sometimes I see nothing (as if the directory is empty), sometimes I see only the files and sometimes I see only the directories. It seems random.

Occasionally I get a pop up window with something like this:

NOOP
213--rw-r--r--   1 2313745  15000        9403 May 18 01:09 Bibliography.html
 -rw-r--r--   1 2313745  15000       12289 May 18 01:11 Camas_Field.html
 -rw-r--r--   1 2313745  15000        9135 May 18 01:09 Defiance.html
 -rw-r--r--   1 2313745  15000       17230 May 19 14:16 Home.html
 -rw-r--r--   1 2313745  15000       44005 May 18 22:02 InvasiveSpecies.html
 -rw-r--r--   1 2313745  15000        7765 May 18 01:09 Jenkins.html
 -rw-r--r--   1 2313745  15000       17412 May 18 22:01 Links.html
 -rw-r--r--   1 2313745  15000       18176 May 18 01:09 Mulch.html
 -rw-r--r--   1 2313745  15000        8168 May 19 14:16 RoxhillPark.html
 -rw-r--r--   1 2313745  15000        9510 May 19 14:16 family.html
 -rw-r--r--   1 2313745  15000        5441 May 19 14:16 feed.xml
 -rw-r--r--   1 2313745  15000         306 May 18 01:09 index.html
 -rw-r--r--   1 2313745  15000       15346 May 18 01:09 myPropagationResults.html
 -rw-r--r--   1 2313745  15000       17258 May 19 14:16 nativePlantInfo.html
 -rw-r--r--   1 2313745  15000       14717 May 18 01:09 photosFromMyPreviousGarden.html
 -rw-r--r--   1 2313745  15000       11106 May 19 14:16 plantID.html
213 -rw-r--r--   1 2313745  15000       11913 May 18 01:09 songs.html
STAT /dp
200 NOOP command successful
CWD /dp
212-Status of /dp:
 drwxr-xr-x  21 2313745  15000          39 May 18 01:53 .
 drwxr-x---  14 2313745  15000          24 May 20 11:08 ..
 drwxr-xr-x   2 2313745  15000          16 May 18 01:09 Aerials_files
 drwxr-xr-x   2 2313745  15000          13 May 18 01:09 Bibliography_files
 drwxr-xr-x   2 2313745  15000          15 May 18 01:09 Camas_Field_files
 drwxr-xr-x   2 2313745  15000          18 May 18 01:09 Defiance_files
 drwxr-xr-x   2 2313745  15000          24 May 18 22:01 Home_files
 drwxr-xr-x   2 2313745  15000          95 May 18 22:02 InvasiveSpecies_files
 drwxr-xr-x   2 2313745  15000          14 May 18 01:09 Jenkins_files
 drwxr-xr-x   2 2313745  15000          15 May 18 22:01 Links_files
 drwxr-xr-x   2 2313745  15000           4 May 18 01:09 Media
 drwxr-xr-x   2 2313745  15000          13 May 18 01:09 Mulch_files
 drwxr-xr-x   2 2313745  15000          13 May 18 22:01 RoxhillPark_files
 drwxr-xr-x   3 2313745  15000           6 Sep  1  2011 Scripts
 drwxr-xr-x   2 2313745  15000          16 May 18 22:01 family_files
 drwxr-xr-x   2 2313745  15000          11 May 18 01:09 myPropagationResults_files
 drwxr-xr-x   2 2313745  15000          17 May 18 22:01 nativePlantInfo_files
 drwxr-xr-x  11 2313745  15000          11 May 18 01:11 photoPages
 drwxr-xr-x   2 2313745  15000          30 May 18 01:09 photosFromMyPreviousGarden_files
 drwxr-xr-x   2 2313745  15000          15 May 18 22:01 plantID_files
 drwxr-xr-x   2 2313745  15000          19 May 18 01:09 songs_files
 End of status
212 -rw-r--r--   1 2313745  15000        8633 May 18 01:09 Aerials.html
TYPE A
213--rw-r--r--   1 2313745  15000        9403 May 18 01:09 Bibliography.html
 -rw-r--r--   1 2313745  15000       12289 May 18 01:11 Camas_Field.html
 -rw-r--r--   1 2313745  15000        9135 May 18 01:09 Defiance.html
 -rw-r--r--   1 2313745  15000       17230 May 19 14:16 Home.html
 -rw-r--r--   1 2313745  15000       44005 May 18 22:02 InvasiveSpecies.html
 -rw-r--r--   1 2313745  15000        7765 May 18 01:09 Jenkins.html
 -rw-r--r--   1 2313745  15000       17412 May 18 22:01 Links.html
 -rw-r--r--   1 2313745  15000       18176 May 18 01:09 Mulch.html
 -rw-r--r--   1 2313745  15000        8168 May 19 14:16 RoxhillPark.html
 -rw-r--r--   1 2313745  15000        9510 May 19 14:16 family.html
 -rw-r--r--   1 2313745  15000        5441 May 19 14:16 feed.xml
 -rw-r--r--   1 2313745  15000         306 May 18 01:09 index.html
 -rw-r--r--   1 2313745  15000       15346 May 18 01:09 myPropagationResults.html
 -rw-r--r--   1 2313745  15000       17258 May 19 14:16 nativePlantInfo.html
 -rw-r--r--   1 2313745  15000       14717 May 18 01:09 photosFromMyPreviousGarden.html
 -rw-r--r--   1 2313745  15000       11106 May 19 14:16 plantID.html
213 -rw-r--r--   1 2313745  15000       11913 May 18 01:09 songs.html
PASV
250 CWD command successful
PORT 192,168,0,100,252,237
200 Type set to A
MLSD
227 Entering Passive Mode (65,254,248,192,155,242)

I have a feeling that the problem is NOT with cyberduck, but can you help me understand what is going on so I can talk intelligently to my web host???? Or is there some setting in preferences that I need to set (I've looked and seen nothing).

I know the website is OK because I can access the files using a web browser (e.g. safari).

help!!!! I need to update my website tonight and I'm stuck.

[dottore]

shows command line FTP working successfully

[dottore]

OK, this just might be a cyberduck problem (or operator error on my part).

• I am able to use FTP from the UNIX command line. See the attached file comLineFTP.txt. Notice that in my home directory the command 'ls' returns both files and directories.

• Using cyberduck I tried to send commands to the server. I assume these are supposed to be ftp commands. I.e. I clicked Go->Send Command... a window pops up. I enter ls into the command line. I click send. I get:

     220 fatcow FTP Server Ready
USER davidperasso

331 Password required for davidperasso
PASS ********
230 User davidperasso logged in
FEAT
211-Features:
 EPSV
 SITE UTIME
 MDTM
 SITE RMDIR
 TVFS
 SITE COPY
 MFMT
 SIZE
 SITE MKDIR
 MFF modify;UNIX.group;UNIX.mode;
 REST STREAM
 MLST modify*;perm*;size*;type*;unique*;UNIX.group*;UNIX.mode*;UNIX.owner*;
 UTF8
 LANG en-US*
 EPRT
 SITE SYMLINK
211 End
OPTS UTF8 ON
200 UTF8 set to on
SYST
215 UNIX Type: L8

SITE ls

500 'SITE LS' not understood

I'm not sure if cyberduck is supposed to send 'SITE ls' or 'ls' but it obviously doesn't return the directory listing.

[dkocher]

This looks like an interoperability issue with the use of STATfor directory listings. Can you try ​disabling it with the hidden preference.

[dottore]

Using a terminal window I entered:

defaults write ch.sudo.cyberduck ftp.command.stat false

and restarted cyberduck.

directory listing behavior is OK now!!!!! thanks.

Will I have to do this every time I reboot my system?

Do you have any idea why this is now a problem. I have been using cyberduck with the same web host for two years with no problems and suddenly this happens. I would like to be able to feedback to my web host provider and let them know that they did something that caused a problem (assuming its them). Its FatCow in case you want to talk to them directly.

thanks.

[dkocher]

Duplicate for #8006.

[dkocher]

Please update to the latest ​snapshot build available.