Cyberduck Mountain Duck CLI

#8132 closed defect (thirdparty)

Certain files receive a "broken pipe" error when uploading

Reported by: Artlitho Owned by:
Priority: normal Milestone:
Component: ftp Version: 4.5
Severity: normal Keywords: build 14905
Cc: Architecture: Intel
Platform: Mac OS X 10.8

Description

Attempting to upload files to our Crush FTP. Certain files are failing to upload and popping up a "broken pipe" error.

Thought it might be a file-naming problem, due to these particular filenames being PP234.VictoryPerf.1A.C.TIF and similar, but a change in filename makes no difference.

files are 70mb or so apiece

Attachments (3)

Screen Shot 2014-07-29 at 1.54.57 PM.png (49.5 KB) - added by Artlitho on Jul 29, 2014 at 7:05:32 PM.
Screen Shot 2014-07-29 at 1.55.21 PM.png (55.3 KB) - added by Artlitho on Jul 29, 2014 at 7:05:46 PM.
empty drawer.png (59.3 KB) - added by Artlitho on Jul 29, 2014 at 8:29:47 PM.
no log in drawer

Download all attachments as: .zip

Change History (9)

comment:1 Changed on Jul 29, 2014 at 7:44:53 PM by dkocher

  • Resolution set to thirdparty
  • Status changed from new to closed

Please contact your web hosting service provider for assistance. This may be a quota issue.

comment:2 Changed on Jul 29, 2014 at 7:45:00 PM by dkocher

  • Component changed from core to ftp

comment:3 Changed on Jul 29, 2014 at 8:14:25 PM by Artlitho

we host the FTP server and Fetch has no problem uploading the same files.

comment:4 Changed on Jul 29, 2014 at 8:15:41 PM by dkocher

Please post the transcript from the log drawer (⌘-L) of the Transfers window and the transcript from Fetch.

Changed on Jul 29, 2014 at 8:29:47 PM by Artlitho

no log in drawer

comment:5 Changed on Jul 29, 2014 at 8:59:03 PM by Artlitho

ok so this is interesting.

  • OS 10.6.8 machine
    • Fetch 4.0.3: upload works
    • Cyberduck 4.5: upload works
  • OS 10.8.5 machine
    • Fetch 5.7.1: upload FAILS (connection/login successful. Upload hangs until infinity)
    • Cyberduck 4.5: upload FAILS (connection/login successful. Upload hangs until infinity)

so it's a 10.8 thing?

Last edited on Jul 30, 2014 at 6:41:09 AM by dkocher (previous) (diff)

comment:6 Changed on Jul 30, 2014 at 7:07:52 PM by Artlitho

any ideas?

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