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Not receiving donation key #8286

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cyberduck opened this issue Oct 24, 2014 · 2 comments
Closed

Not receiving donation key #8286

cyberduck opened this issue Oct 24, 2014 · 2 comments
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bug low priority website worksforme

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@cyberduck
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56e2cc1 created the issue

I have tried 3 times to get a donation key and the email never comes. It's not in my spam folder. The payment has been processed. The email address is kitpp@bepress.com.
@cyberduck
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@dkocher commented

A new donation key has been sent to kitpp@bepress.com and we have verified the mail was accepted by mail.bepress.com.

@cyberduck
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56e2cc1 commented

Sorry for the hassle. It ended being a mail filter that was the problem. Got the key, thanks!

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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@cyberduck