Cyberduck Mountain Duck CLI

Opened 4 years ago

Closed 4 years ago

Last modified 4 years ago

#8388 closed defect (fixed)

Error "Failure to read attributes of [bucket name]" when attempting download bucket

Reported by: ryandv Owned by: dkocher
Priority: highest Milestone: 4.6.1
Component: s3 Version: 4.6
Severity: blocker Keywords:
Cc: Architecture:
Platform: Mac OS X 10.8

Description (last modified by dkocher)

Error:
"The specified key does not exist. Please contact your web hosting service provider for assistance."

I can login via Cyberduck with no issues. I can also view all of my buckets via Cyberduck. I have confirmed my credentials work fine via AWS CLI but only when I attempt to grab data via Cyberduck is there an issue. It was working fine last week but now it fails consistently. You can see in the response there is a HTTP 404 being returned.

Was there an update/change?

Here is the transcript when I attempt the following:

  1. Highlight bucket
  2. Right-click and 'Get info'
  3. View permissions
GET /?versioning HTTP/1.1
Date: Tue, 02 Dec 2014 13:36:59 GMT
Authorization: AWS AKIAJU2ZQV4GWX3WG43Q:rd/ZNJJ2KF0Tv6XK6F0EKl5hMcw=
Host: mpulse-beacon-logs.s3.amazonaws.com:443
Connection: Keep-Alive
User-Agent: Cyberduck/4.6 (Mac OS X/10.8.5) (x86_64)
Accept-Encoding: gzip,deflate
HTTP/1.1 200 OK
x-amz-id-2: bGgo1dmCJIud3RyavYrhVnWqeCfKwetAgPCRdxuZM7ACqVpKTAobUTAvtGXR+oEkXX34Ix8uBqI=
x-amz-request-id: 93A95BF919920CFB
Date: Tue, 02 Dec 2014 13:37:01 GMT
Transfer-Encoding: chunked
Server: AmazonS3
[[BR]]

GET /PQX4J-SQS6B-2PSQZ-VKD9S-B4NS9%2F2014-11-12%2F?acl HTTP/1.1
Date: Tue, 02 Dec 2014 13:37:00 GMT
Authorization: AWS AKIAJU2ZQV4GWX3WG43Q:KyGfoJ5WWEAy5TjNCYhevEPBNxo=
Host: mpulse-beacon-logs.s3.amazonaws.com:443
Connection: Keep-Alive
User-Agent: Cyberduck/4.6 (Mac OS X/10.8.5) (x86_64)
Accept-Encoding: gzip,deflate
HTTP/1.1 404 Not Found
x-amz-request-id: 5B807E707EB1124E
x-amz-id-2: ITNeqw+ffbkZNPcOH37rqamNM5XB/xyyyCy15jvBMlznnYM4lpwx1m2m9/Xzzuf+YIgr2Sn0aNY=
Content-Type: application/xml
Transfer-Encoding: chunked
Date: Tue, 02 Dec 2014 13:36:59 GMT
Server: AmazonS3

Attachments (1)

CD_pref.png (58.9 KB) - added by ryandv 4 years ago.
Screenshot of Preferences

Download all attachments as: .zip

Change History (9)

comment:1 Changed 4 years ago by ryandv

  • Description modified (diff)

comment:2 Changed 4 years ago by dkocher

  • Description modified (diff)

comment:3 Changed 4 years ago by dkocher

  • Description modified (diff)

comment:4 Changed 4 years ago by dkocher

  • Milestone set to 4.6.1
  • Status changed from new to assigned
  • Summary changed from Attempting download of S3 Bucket but getting the following error: "Failure to read attributes of [bucket name]" to Error "Failure to read attributes of [bucket name]" when attempting download bucket

comment:5 follow-up: Changed 4 years ago by dkocher

  • Resolution set to fixed
  • Status changed from assigned to closed

In r15957.

comment:6 in reply to: ↑ 5 Changed 4 years ago by ryandv

Replying to dkocher:

In r15957.



How do I take advantage of this fix? Do I need to re-download the app?

Last edited 4 years ago by ryandv (previous) (diff)

comment:7 Changed 4 years ago by dkocher

Please update to the latest snapshot build available.

Changed 4 years ago by ryandv

Screenshot of Preferences

comment:8 Changed 4 years ago by ryandv

Please see screenshot attached in earlier comment. No Update is available in my preferences area.
Version 4.6 (15809)

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