Cyberduck Mountain Duck CLI

#8407 closed defect (duplicate)

Crash browsing folders

Reported by: nick-necgroup Owned by: dkocher
Priority: normal Milestone:
Component: s3 Version: 4.6
Severity: normal Keywords:
Cc: Architecture:
Platform: Windows 7

Description

Hi.

We use Cyberduck to host images for the majority of our email marketing. We have found over the past few weeks the system has stopped working and each time we try to navigate through our hosting areas or try to upload an image the system crashes. We are not given any explanation to the crash, it agrees to send a report to the owners but the issue is still here.

We have removed all instances of cyberduck from our computers(although the bonjour service which we requested not to be added during installation is visible and won’t let us delete some files) and downloaded the installer again, but each time it is re-installed it picks up our accounts and the issue continues.

Could I please request some help in fixing the issues please? Do you know what it is and how we might go about fixing?

Many thanks, Nick

Attachments (2)

cyberduck.log (788.9 KB) - added by nick-necgroup on Dec 9, 2014 at 1:31:03 PM.
cyberduck.log
crash-reporter.txt (5.4 KB) - added by nick-necgroup on Dec 9, 2014 at 1:31:10 PM.

Download all attachments as: .zip

Change History (8)

comment:1 Changed on Dec 9, 2014 at 1:20:23 PM by dkocher

Please attach the file cyberduck.log in the application support directory.

comment:2 Changed on Dec 9, 2014 at 1:21:10 PM by dkocher

  • Summary changed from Issues with Cyberduck FTP to Crash browsing folders

Changed on Dec 9, 2014 at 1:31:03 PM by nick-necgroup

cyberduck.log

Changed on Dec 9, 2014 at 1:31:10 PM by nick-necgroup

comment:3 Changed on Dec 9, 2014 at 1:32:01 PM by nick-necgroup

Attached

comment:4 Changed on Dec 9, 2014 at 1:41:54 PM by dkocher

  • Milestone set to 4.7
  • Resolution set to duplicate
  • Status changed from new to closed

Thanks for the logs. Will close as duplicate for reopened issue #6550.

comment:5 Changed on Dec 9, 2014 at 1:56:31 PM by nick-necgroup

Thanks, but how do we fix it? Still haven't had a cause or solution?

comment:6 Changed on Jan 28, 2015 at 8:55:27 AM by dkocher

  • Milestone 4.7 deleted
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