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Spinning wheel not disappearing #8500

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cyberduck opened this issue Jan 18, 2015 · 4 comments
Closed

Spinning wheel not disappearing #8500

cyberduck opened this issue Jan 18, 2015 · 4 comments
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bug core worksforme

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@cyberduck
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a45e305 created the issue

Starting several versions ago, the spinning wheel in the data transfer never disappears. See enclosed screenshot.

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@dkocher commented

Please try to remove the *.cyberducktranfer files from ~/Library/Application Support/Cyberduck/Transfers and the file ~/Library/Application Support/Cyberduck/Queue.plist if it exists. Please attach the files to this ticket or send them to [feedback@cyberduck.io] if that resolves the issue.

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@dkocher commented

Please post any related output in the system.log (/Applications/Utilities/Console.app) if the issue is not resolved.

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a45e305 commented

Replying to [comment:2 dkocher]:

Please post any related output in the system.log (/Applications/Utilities/Console.app) if the issue is not resolved.

That was helpful, thank you. By looking at the system.log, I noticed that the only user with RW permissions for ~/Library/Application Support/Cyberduck/ was unknown. After fixing this, the spinning wheel was gone.

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@dkocher commented

Replying to [comment:3 wkunz]:

Replying to [comment:2 dkocher]:

Please post any related output in the system.log (/Applications/Utilities/Console.app) if the issue is not resolved.

That was helpful, thank you. By looking at the system.log, I noticed that the only user with RW permissions for ~/Library/Application Support/Cyberduck/ was unknown. After fixing this, the spinning wheel was gone.

Thanks for sharing the resolution.

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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