Cyberduck Mountain Duck CLI

#8512 closed defect (duplicate)

ticket closed without solution

Reported by: Geke Owned by: dkocher
Priority: normal Milestone:
Component: website Version: 3.2.1
Severity: normal Keywords: faulty ticket handling
Cc: Architecture: Intel
Platform: Mac OS X 10.6

Description

I had created a ticket because I couldn’t find proper info which version to use on my OS. A moderator answered with a link to a page that I had already visited and which doesn’t give the solution. Then he/she closed the ticket without asking me if the answer was satisfying. So now the "resolution = worksforme" although it doesn’t work for me. Please change your procedure to include the user’s input.

I chose Version 3.2.1 for this ticket because that is the version which the given information suggests would work for my platform&architecture. At least, that is how I read the text; it’s so poorly formulated that I can’t be sure of the meaning. Anyway, that info is not the subject of this ticket; it’s about the incorrect way to handle tickets.

Change History (1)

comment:1 Changed on Jan 21, 2015 at 8:55:15 AM by dkocher

  • Resolution set to duplicate
  • Status changed from new to closed
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