Cyberduck Mountain Duck CLI

#8549 closed defect (thirdparty)

FTP Uploading using public_html

Reported by: moryshh Owned by:
Priority: high Milestone:
Component: core Version: 4.6.4
Severity: major Keywords:
Cc: Architecture:
Platform: Mac OS X 10.10

Description

I have completed a web site and have assigned all of the files under a folder called sample. This is so I can look at it on the internet and others can not except the persons I am doing the site for. Now I want to make the site so it can now be seen by the public. I have tried to transfer all of the files to a public_html folder in the FTP and also www. However none worked. On the internet it states this as restricted. So how can I make the total site viewable by the public? What do I have to do in the FTP to make this happen? I appreciate your immediate assistance. Note: I feel that the only way I can place the web site on the internet is to delete the sample file and start all over again. This I really do not want to do. Again what I did was move all of the files under sample in the FTP under a new folder public_html. However I do see that the files do no actually go in the right column. They are not in the second column.

sample

*index.html

I need to be able to place the index.html under the second asterisk. Actually the first asterisk is an triangle. The second is a folder. The asterick in front of index shows a page.When I put a new folder in the FTP (public_html) and move all of my files under it they fall under the p in public. The rest of my sub folders fall under the s in sample. I hope this helps to see what is happening. Without the ability to take a shot at my FTP and place it in this email the above is as close as I can get. I really need help ASAP. I appreciate anything you can assist me on. I just looked at the preview and it did not show what I tried to show you. If you send an email I could take a picture and send it back to you. Thanks

Morys

Attachments (1)

Screen Shot 2015-02-05 at 11.46.02 AM.png (148.0 KB) - added by moryshh on Feb 5, 2015 at 7:01:14 PM.
Actual picture of my FTP

Download all attachments as: .zip

Change History (3)

Changed on Feb 5, 2015 at 7:01:14 PM by moryshh

Actual picture of my FTP

comment:1 Changed on Feb 6, 2015 at 1:48:41 AM by moryshh

Is there any way that ticket #8549 can be expedited? It would be greatly appreciated. I really would like an email from you so I could send you pictures of my problem.

My client is losing patience.

Thank you for your immediate attention.

comment:2 Changed on Feb 6, 2015 at 12:58:23 PM by dkocher

  • Resolution set to thirdparty
  • Status changed from new to closed

Please contact your web hosting service provider for assistance.

Note: See TracTickets for help on using tickets.