Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

Access Denied Issue #8612

Closed
cyberduck opened this issue Feb 25, 2015 · 2 comments
Closed

Access Denied Issue #8612

cyberduck opened this issue Feb 25, 2015 · 2 comments
Assignees
@dkocher
Labels
bug s3 AWS S3 Protocol Implementation worksforme
Milestone
4.7

Comments

@cyberduck
Copy link
Collaborator

d9324c9 created the issue

Good Morning,

I updated to the lastet version (4.6.5) and I'm trying to transfer a H264, AAC, 1920x1080, 30fps, .mp4 file to Amazon S3 ftp but I get the following error message "Access Denied. Please contact your web hosting service provider for assistance." This problem doesn't happen with the 4.1.2 version. I am currently running OSX 10.10.02 Yosemite. Can you help?

Thank You,
Reinaldo Figueroa
WNET New York Public Media
Ingest Coordinator | Media Services
@cyberduck
Copy link
Collaborator Author

@dkocher commented

Please post the transcript from the log drawer of the Transfers window. Choose ⌘-L on Mac or right-click the toolbar from the Transfers window and choose Log on Windows

@cyberduck
Copy link
Collaborator Author

d9324c9 commented

Replying to [comment:2 dkocher]:

There is no log information for the H264.mp4 file. I tried a AVI.mp4 file and it worked.

-AVI.mp4 Log Information*

GET /?delimiter=%2F&max-keys=1000&prefix=wnet%2Ftasm%2F HTTP/1.1
Date: Wed, 25 Feb 2015 17:33:41 GMT
Authorization: AWS AKIAJVKVSTFURDBPNOHA:vmluNGW6aRiDVq/tKBncjIhW2OU=
Host: pbs-ingest.s3.amazonaws.com:443
Connection: Keep-Alive
User-Agent: Cyberduck/4.6.5 (Mac OS X/10.10.2) (x86_64)
GET /?delimiter=%2F&max-keys=1000&prefix=wnet%2Ftasm%2F HTTP/1.1
Date: Wed, 25 Feb 2015 17:33:41 GMT
Authorization: AWS AKIAJVKVSTFURDBPNOHA:vmluNGW6aRiDVq/tKBncjIhW2OU=
Host: pbs-ingest.s3.amazonaws.com:443
Connection: Keep-Alive
User-Agent: Cyberduck/4.6.5 (Mac OS X/10.10.2) (x86_64)
HTTP/1.1 200 OK
x-amz-id-2: zDhIz0S7duzOjbGWPbTn+5Clnsr7dzhBrDAZvxjkg3lHrCtwX2lxEcPEY5taXqzD1n4MN0Nxqcs=
x-amz-request-id: A1C50B49FA0E7EE7
Date: Wed, 25 Feb 2015 17:33:42 GMT
Content-Type: application/xml
Transfer-Encoding: chunked
Server: AmazonS3
GET /?versioning HTTP/1.1
Date: Wed, 25 Feb 2015 17:33:41 GMT
Authorization: AWS AKIAJVKVSTFURDBPNOHA:S5L/sMVOIirGxXm/5lmYVzsAiGk=
Host: pbs-ingest.s3.amazonaws.com:443
Connection: Keep-Alive
User-Agent: Cyberduck/4.6.5 (Mac OS X/10.10.2) (x86_64)
HTTP/1.1 403 Forbidden
x-amz-request-id: 540E2CC7812B7BFE
x-amz-id-2: +PUG09TiqPXzOxWzGf0oY2PVYi5S1CVBILJaWvGV0UXNbuWnhljvByXb1ZvKW+NvzvM/z4qF7p0=
Content-Type: application/xml
Transfer-Encoding: chunked
Date: Wed, 25 Feb 2015 17:33:41 GMT
Server: AmazonS3

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
Sign up for free to subscribe to this conversation on GitHub. Already have an account? Sign in.
Assignees

@dkocher dkocher

Labels
bug s3 AWS S3 Protocol Implementation worksforme
Projects
None yet
Milestone
4.7
Development

No branches or pull requests
2 participants
@dkocher @cyberduck