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I updated to the lastet version (4.6.5) and I'm trying to transfer a H264, AAC, 1920x1080, 30fps, .mp4 file to Amazon S3 ftp but I get the following error message "Access Denied. Please contact your web hosting service provider for assistance." This problem doesn't happen with the 4.1.2 version. I am currently running OSX 10.10.02 Yosemite. Can you help?
Thank You,
Reinaldo Figueroa
WNET New York Public Media
Ingest Coordinator | Media Services
The text was updated successfully, but these errors were encountered:
Please post the transcript from the log drawer of the Transfers window. Choose ⌘-L on Mac or right-click the toolbar from the Transfers window and choose Log on Windows
Good Morning,
I updated to the lastet version (4.6.5) and I'm trying to transfer a H264, AAC, 1920x1080, 30fps, .mp4 file to Amazon S3 ftp but I get the following error message "Access Denied. Please contact your web hosting service provider for assistance." This problem doesn't happen with the 4.1.2 version. I am currently running OSX 10.10.02 Yosemite. Can you help?
Thank You,
Reinaldo Figueroa
WNET New York Public Media
Ingest Coordinator | Media Services
The text was updated successfully, but these errors were encountered: