Cyberduck Mountain Duck CLI

#8637 closed defect (duplicate)

Frequent network errors

Reported by: awcarter04 Owned by: dkocher
Priority: high Milestone: 4.7
Component: webdav Version: 4.6.5
Severity: normal Keywords:
Cc: Architecture:
Platform: Mac OS X 10.10

Description (last modified by dkocher)

I just downloaded version 4.6.5 from the app store and now every time I try to do anything in webdav (for bigcommerce) it pulls up an network error. I was able to use preferences to have it retry automatically, so I don't have to do it manually, but it causes the editor (http://brackets.io/) to replace my updated files and I have lost changes to files due to these errors. Please help.

Change History (6)

comment:1 Changed on Mar 5, 2015 at 6:53:11 AM by dkocher

  • Component changed from appstore to webdav
  • Milestone set to 4.7
  • Owner set to dkocher
  • Summary changed from Errors to Frequent network errors

comment:2 Changed on Mar 5, 2015 at 1:12:53 PM by dkocher

  • Description modified (diff)

comment:3 Changed on Mar 5, 2015 at 1:13:24 PM by dkocher

Please post the error message and the transcript from View → Log Drawer.

comment:4 Changed on Mar 5, 2015 at 1:57:34 PM by dkocher

  • Resolution set to duplicate
  • Status changed from new to closed

Duplicate for #8634.

comment:5 Changed on Mar 5, 2015 at 11:09:18 PM by awcarter04

Here is what you requested. This is a log for expanding a folder. I turned off auto retry so I could get the proper logs:

PROPFIND /dav/template/Snippets/ HTTP/1.1
Depth: 1
Content-Type: text/xml; charset=utf-8
Content-Length: 99
Host: store-jm444x.mybigcommerce.com
Connection: Keep-Alive
User-Agent: Cyberduck/4.6.5 (Mac OS X/10.10.2) (x86_64)
Cookie: fornax_anonymousId=dfc3421f-f98f-4cd5-9de6-f190fb126a6b
Accept-Encoding: gzip,deflate
Authorization: Digest username="aaron@productbahn.com", realm="BigCommerce", nonce="54f8dfdc1edba", uri="/dav/template/Snippets/", response="1672c82d25cafeba11565a0be9bda251", qop=auth, nc=00000004, cnonce="500067be01deb539", algorithm=MD5, opaque="df58bdff8cf60599c939187d0b5c54de"
PROPFIND /dav/template/ HTTP/1.1
Depth: 1
Content-Type: text/xml; charset=utf-8
Content-Length: 99
Host: store-jm444x.mybigcommerce.com
Connection: Keep-Alive
User-Agent: Cyberduck/4.6.5 (Mac OS X/10.10.2) (x86_64)
Cookie: fornax_anonymousId=dfc3421f-f98f-4cd5-9de6-f190fb126a6b
Accept-Encoding: gzip,deflate
Authorization: Digest username="aaron@productbahn.com", realm="BigCommerce", nonce="54f8dfdc1edba", uri="/dav/template/", response="8e4811c39afac71285a373c931a6a7d6", qop=auth, nc=00000005, cnonce="500067be01deb539", algorithm=MD5, opaque="df58bdff8cf60599c939187d0b5c54de"
HTTP/1.1 207 Multi-Status
Server: nginx
Date: Thu, 05 Mar 2015 23:00:30 GMT
Content-Type: application/xml; charset=utf-8
Transfer-Encoding: chunked
Connection: keep-alive
Vary: Brief,Prefer
DAV: 1, 3, extended-mkcol, 2
PROPFIND /dav/template/Snippets/ HTTP/1.1
Depth: 1
Content-Type: text/xml; charset=utf-8
Content-Length: 99
Host: store-jm444x.mybigcommerce.com
Connection: Keep-Alive
User-Agent: Cyberduck/4.6.5 (Mac OS X/10.10.2) (x86_64)
Cookie: fornax_anonymousId=dfc3421f-f98f-4cd5-9de6-f190fb126a6b
Accept-Encoding: gzip,deflate
Authorization: Digest username="aaron@productbahn.com", realm="BigCommerce", nonce="54f8dfdc1edba", uri="/dav/template/Snippets/", response="ef64f93c5affb56f798005bc10ead4ee", qop=auth, nc=00000006, cnonce="500067be01deb539", algorithm=MD5, opaque="df58bdff8cf60599c939187d0b5c54de"
HTTP/1.1 207 Multi-Status
Server: nginx
Date: Thu, 05 Mar 2015 23:00:30 GMT
Content-Type: application/xml; charset=utf-8
Transfer-Encoding: chunked
Connection: keep-alive
Vary: Brief,Prefer
DAV: 1, 3, extended-mkcol, 2
PROPFIND /dav/ HTTP/1.1
Depth: 1
Content-Type: text/xml; charset=utf-8
Content-Length: 99
Host: store-jm444x.mybigcommerce.com
Connection: Keep-Alive
User-Agent: Cyberduck/4.6.5 (Mac OS X/10.10.2) (x86_64)
Cookie: fornax_anonymousId=dfc3421f-f98f-4cd5-9de6-f190fb126a6b
Accept-Encoding: gzip,deflate
Authorization: Digest username="aaron@productbahn.com", realm="BigCommerce", nonce="54f8dfdc1edba", uri="/dav/", response="828d430cd5908444f44a0a137f43fe75", qop=auth, nc=00000007, cnonce="500067be01deb539", algorithm=MD5, opaque="df58bdff8cf60599c939187d0b5c54de"
HTTP/1.1 207 Multi-Status
Server: nginx
Date: Thu, 05 Mar 2015 23:00:30 GMT
Content-Type: application/xml; charset=utf-8
Transfer-Encoding: chunked
Connection: keep-alive
Vary: Brief,Prefer
DAV: 1, 3, extended-mkcol, 2

This is the log for just trying to download a file:

PROPFIND /dav/template/Snippets/ HTTP/1.1
Depth: 1
Content-Type: text/xml; charset=utf-8
Content-Length: 99
Host: store-jm444x.mybigcommerce.com
Connection: Keep-Alive
User-Agent: Cyberduck/4.6.5 (Mac OS X/10.10.2) (x86_64)
Cookie: fornax_anonymousId=dfc3421f-f98f-4cd5-9de6-f190fb126a6b
Accept-Encoding: gzip,deflate
Authorization: Digest username="aaron@productbahn.com", realm="BigCommerce", nonce="54f8dfdc1edba", uri="/dav/template/Snippets/", response="19f9426332cd6d0d8d8af8dcdb8ee4a2", qop=auth, nc=00000008, cnonce="500067be01deb539", algorithm=MD5, opaque="df58bdff8cf60599c939187d0b5c54de"
HEAD /dav/ HTTP/1.1
Host: store-jm444x.mybigcommerce.com
Connection: Keep-Alive
User-Agent: Cyberduck/4.6.5 (Mac OS X/10.10.2) (x86_64)
Accept-Encoding: gzip,deflate
Authorization: Basic YWFyb25AcHJvZHVjdGJhaG4uY29tOmFhYTEwYzI4NmRjMjY3ZDBjOTQzZmFhMjVhMWViZmUw
HTTP/1.1 401 Unauthorized
Server: nginx
Date: Thu, 05 Mar 2015 23:02:29 GMT
Content-Type: application/xml; charset=utf-8
Connection: keep-alive
Set-Cookie: fornax_anonymousId=58d22df5-7802-4fa9-8872-a47033eaafde; path=/; domain=.store-jm444x.mybigcommerce.com
WWW-Authenticate: Digest realm="BigCommerce",qop="auth",nonce="54f8e085155b4",opaque="df58bdff8cf60599c939187d0b5c54de"
HEAD /dav/ HTTP/1.1
Host: store-jm444x.mybigcommerce.com
Connection: Keep-Alive
User-Agent: Cyberduck/4.6.5 (Mac OS X/10.10.2) (x86_64)
Accept-Encoding: gzip,deflate
Authorization: Digest username="aaron@productbahn.com", realm="BigCommerce", nonce="54f8e085155b4", uri="/dav/", response="6aacc705206e151902f733861a60954c", qop=auth, nc=00000001, cnonce="9b280c4a3994f05f", algorithm=MD5, opaque="df58bdff8cf60599c939187d0b5c54de"
HTTP/1.1 200 OK
Server: nginx
Date: Thu, 05 Mar 2015 23:02:29 GMT
Content-Type: text/html; charset=UTF-8
Connection: keep-alive
Vary: Accept-Encoding
Set-Cookie: fornax_anonymousId=8b039865-e0f8-4ed3-b1f7-6dd7756704d8; path=/; domain=.store-jm444x.mybigcommerce.com
X-BC-Is-HA: 1
Content-Encoding: gzip
PROPFIND /dav/template/Snippets/ HTTP/1.1
Depth: 1
Content-Type: text/xml; charset=utf-8
Content-Length: 99
Host: store-jm444x.mybigcommerce.com
Connection: Keep-Alive
User-Agent: Cyberduck/4.6.5 (Mac OS X/10.10.2) (x86_64)
Cookie: fornax_anonymousId=8b039865-e0f8-4ed3-b1f7-6dd7756704d8
Accept-Encoding: gzip,deflate
Authorization: Digest username="aaron@productbahn.com", realm="BigCommerce", nonce="54f8e085155b4", uri="/dav/template/Snippets/", response="ab78d00c521a09130df75c474b811fe7", qop=auth, nc=00000002, cnonce="9b280c4a3994f05f", algorithm=MD5, opaque="df58bdff8cf60599c939187d0b5c54de"
HTTP/1.1 207 Multi-Status
Server: nginx
Date: Thu, 05 Mar 2015 23:02:29 GMT
Content-Type: application/xml; charset=utf-8
Transfer-Encoding: chunked
Connection: keep-alive
Vary: Brief,Prefer
DAV: 1, 3, extended-mkcol, 2
GET /dav/template/Snippets/CartItem.html HTTP/1.1
Host: store-jm444x.mybigcommerce.com
Connection: Keep-Alive
User-Agent: Cyberduck/4.6.5 (Mac OS X/10.10.2) (x86_64)
Cookie: fornax_anonymousId=8b039865-e0f8-4ed3-b1f7-6dd7756704d8
Accept-Encoding: gzip,deflate
Authorization: Digest username="aaron@productbahn.com", realm="BigCommerce", nonce="54f8e085155b4", uri="/dav/template/Snippets/CartItem.html", response="ecc8b95c02784abffd89e9196c8d9e19", qop=auth, nc=00000003, cnonce="9b280c4a3994f05f", algorithm=MD5, opaque="df58bdff8cf60599c939187d0b5c54de"
HTTP/1.1 200 OK
Server: nginx
Date: Thu, 05 Mar 2015 23:02:30 GMT
Content-Type: text/html; charset=UTF-8
Transfer-Encoding: chunked
Connection: keep-alive
Vary: Accept-Encoding
Last-Modified: Tue, 03 Mar 2015 17:25:07 GMT
X-BC-Is-HA: 1
Content-Encoding: gzip
Last edited on Apr 20, 2015 at 1:14:34 PM by dkocher (previous) (diff)

comment:6 Changed on Apr 20, 2015 at 1:14:53 PM by dkocher

Please update to the latest snapshot build available.

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