Cyberduck Mountain Duck CLI

#8853 closed defect (invalid)

Payment I didn't make in my bank statement

Reported by: alice_q Owned by:
Priority: highest Milestone:
Component: website Version: 4.7
Severity: normal Keywords:
Cc: Architecture:
Platform:

Description

Hello!

I've discovered a strange "Cyberduck" payment in my bank statement dated the same day I made a small donation. I didn't do it to obtain a registration key, for me it was not an issue. I simply made this donation because the program helped me and I decided I'd donate a bit and later, when I actually reap the fruits of its help, I'd make a bigger donation. Then this thing happens. And I'm very low on money right now and counting every single dollar, so it's the worst time for a thing like this happen. As far as I know, Cyberduck is free software, if I knew it would cost me $50, I would most definitely not use it now. It's especially insidious that this amount is written off without your knowledge when you make a donation which in fact you can choose not to do. Anyway, this is really strange and I want to know what happened here.

Thanks in advance, Alisa

Change History (2)

comment:1 Changed on Jun 2, 2015 at 12:49:06 PM by alice_q

Update: I downloaded the receipt and it says "Cyberduck Key" - Price $49, and price is not a donation by definition.

comment:2 Changed on Jun 2, 2015 at 1:01:10 PM by dkocher

  • Component changed from core to website
  • Resolution set to invalid
  • Status changed from new to closed
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