Opened on Jun 29, 2015 at 4:39:55 PM
Closed on Jun 30, 2015 at 10:06:23 AM
Last modified on Jun 30, 2015 at 10:14:37 AM
#8902 closed defect (thirdparty)
Interoperability issue with Oracle Service Cloud
Reported by: | jkbrowne | Owned by: | dkocher |
---|---|---|---|
Priority: | normal | Milestone: | 4.7.1 |
Component: | webdav | Version: | 4.7 |
Severity: | normal | Keywords: | oracle webdav |
Cc: | Architecture: | Intel | |
Platform: | Mac OS X 10.10 |
Description
Hello,
The Oracle Service Cloud product provides a WebDAV share for editing PHP code. When attempting to overwrite an existing file via WebDAV, Cyberduck responds with a dialog box that says "Failure to read attributes of <filename>. Internal Server Error. Please contact your web hosting service provider for assistance." This error only seems to occur when overwriting an existing file. Creating new files on the Oracle Service Cloud WebDAV share works fine.
I believe version 4.6.1 is the last version that can be used with the Oracle product. We also tested the latest snapshot build and still received the error. Any help you could provide would be *greatly* appreciated. We would like to upgrade Cyberduck past version 4.6.1 but have to stay on this version to work with the Oracle product.
Transcript from the drawer window is below.
PROPFIND /dav/euf/development/models/custom/ HTTP/1.1 Depth: 1 Content-Type: text/xml; charset=utf-8 Content-Length: 99 Host: sitename.custhelp.com Connection: Keep-Alive User-Agent: Cyberduck/4.7.1.17856 (Mac OS X/10.10.3) (x86_64) Accept-Encoding: gzip,deflate Authorization: Basic <removed> HTTP/1.1 207 Multi-Status Date: Mon, 29 Jun 2015 16:19:56 GMT Server: Apache X-WebDAV-Status: 207 Multi-Status RNT-Time: D=369436 t=1435594796950328 RNT-Machine: 100.28 Vary: User-Agent,Accept-Encoding Content-Encoding: gzip Content-Length: 864 Keep-Alive: timeout=15, max=88 Connection: Keep-Alive Content-Type: text/xml; charset="utf-8" PROPFIND /dav/euf/development/models/custom/comment_form_model.php HTTP/1.1 Depth: 1 Content-Type: text/xml; charset=utf-8 Content-Length: 99 Host: sitename.custhelp.com Connection: Keep-Alive User-Agent: Cyberduck/4.7.1.17856 (Mac OS X/10.10.3) (x86_64) Accept-Encoding: gzip,deflate Authorization: Basic <removed> HTTP/1.1 500 Internal Server Error Date: Mon, 29 Jun 2015 16:19:57 GMT Server: Apache RNT-Time: D=728245 t=1435594797518173 RNT-Machine: 100.224 Vary: User-Agent,Accept-Encoding Content-Encoding: gzip Content-Length: 20 X-Cnection: close Content-Type: text/html; charset=UTF-8
Change History (5)
comment:1 Changed on Jun 29, 2015 at 7:02:34 PM by ryanyoung
comment:2 Changed on Jun 30, 2015 at 8:15:31 AM by dkocher
comment:3 Changed on Jun 30, 2015 at 10:04:01 AM by dkocher
Please report this issue to the service provider. As a workaround, set the hidden property queue.upload.file.metadata.change to false using
defaults write ~/Library/Preferences/ch.sudo.cyberduck.plist queue.upload.file.metadata.change false
comment:4 Changed on Jun 30, 2015 at 10:06:23 AM by dkocher
- Milestone set to 4.7.1
- Resolution set to thirdparty
- Status changed from new to closed
comment:5 Changed on Jun 30, 2015 at 10:14:37 AM by dkocher
Workaround in r17880.
I have been experiencing the exact same issue on Windows 7 and Windows 8. I think it was January '15 when this started happening. In addition to the file upload (replacing an existing file), I think the error also occurs when I tried to rename an existing file on the WebDAV server. Thank you very much in advance for your assistance!!