Cyberduck Mountain Duck CLI

Opened on Jun 29, 2015 at 4:39:55 PM

Closed on Jun 30, 2015 at 10:06:23 AM

Last modified on Jun 30, 2015 at 10:14:37 AM

#8902 closed defect (thirdparty)

Interoperability issue with Oracle Service Cloud

Reported by: jkbrowne Owned by: dkocher
Priority: normal Milestone: 4.7.1
Component: webdav Version: 4.7
Severity: normal Keywords: oracle webdav
Cc: Architecture: Intel
Platform: Mac OS X 10.10

Description

Hello,

The Oracle Service Cloud product provides a WebDAV share for editing PHP code. When attempting to overwrite an existing file via WebDAV, Cyberduck responds with a dialog box that says "Failure to read attributes of <filename>. Internal Server Error. Please contact your web hosting service provider for assistance." This error only seems to occur when overwriting an existing file. Creating new files on the Oracle Service Cloud WebDAV share works fine.

I believe version 4.6.1 is the last version that can be used with the Oracle product. We also tested the latest snapshot build and still received the error. Any help you could provide would be *greatly* appreciated. We would like to upgrade Cyberduck past version 4.6.1 but have to stay on this version to work with the Oracle product.

Transcript from the drawer window is below. 

PROPFIND /dav/euf/development/models/custom/ HTTP/1.1
Depth: 1
Content-Type: text/xml; charset=utf-8
Content-Length: 99
Host: sitename.custhelp.com
Connection: Keep-Alive
User-Agent: Cyberduck/4.7.1.17856 (Mac OS X/10.10.3) (x86_64)
Accept-Encoding: gzip,deflate
Authorization: Basic <removed>
HTTP/1.1 207 Multi-Status
Date: Mon, 29 Jun 2015 16:19:56 GMT
Server: Apache
X-WebDAV-Status: 207 Multi-Status
RNT-Time: D=369436 t=1435594796950328
RNT-Machine: 100.28
Vary: User-Agent,Accept-Encoding
Content-Encoding: gzip
Content-Length: 864
Keep-Alive: timeout=15, max=88
Connection: Keep-Alive
Content-Type: text/xml; charset="utf-8"
PROPFIND /dav/euf/development/models/custom/comment_form_model.php HTTP/1.1
Depth: 1
Content-Type: text/xml; charset=utf-8
Content-Length: 99
Host: sitename.custhelp.com
Connection: Keep-Alive
User-Agent: Cyberduck/4.7.1.17856 (Mac OS X/10.10.3) (x86_64)
Accept-Encoding: gzip,deflate
Authorization: Basic <removed>
HTTP/1.1 500 Internal Server Error
Date: Mon, 29 Jun 2015 16:19:57 GMT
Server: Apache
RNT-Time: D=728245 t=1435594797518173
RNT-Machine: 100.224
Vary: User-Agent,Accept-Encoding
Content-Encoding: gzip
Content-Length: 20
X-Cnection: close
Content-Type: text/html; charset=UTF-8

Change History (5)

comment:1 Changed on Jun 29, 2015 at 7:02:34 PM by ryanyoung

I have been experiencing the exact same issue on Windows 7 and Windows 8. I think it was January '15 when this started happening. In addition to the file upload (replacing an existing file), I think the error also occurs when I tried to rename an existing file on the WebDAV server. Thank you very much in advance for your assistance!!

comment:2 Changed on Jun 30, 2015 at 8:15:31 AM by dkocher

We previously had issues in #8523 and #7913.

comment:3 Changed on Jun 30, 2015 at 10:04:01 AM by dkocher

Please report this issue to the service provider. As a workaround, set the hidden property queue.upload.file.metadata.change to false using 

defaults write ~/Library/Preferences/ch.sudo.cyberduck.plist queue.upload.file.metadata.change false

comment:4 Changed on Jun 30, 2015 at 10:06:23 AM by dkocher

  • Milestone set to 4.7.1
  • Resolution set to thirdparty
  • Status changed from new to closed

comment:5 Changed on Jun 30, 2015 at 10:14:37 AM by dkocher

Workaround in r17880.

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