Cyberduck Mountain Duck CLI

#8936 closed defect (worksforme)

Registration Key failure

Reported by: Donellen Owned by:
Priority: normal Milestone:
Component: website Version: 4.7.1
Severity: normal Keywords:
Cc: Architecture:
Platform:

Description

I have donated and received my registration key, which I downloaded as directed. I can't open it, and I can't upload with CyberDuck.

Change History (3)

comment:1 Changed on Jul 19, 2015 at 2:26:43 PM by dkocher

  • Component changed from core to website
  • Resolution set to worksforme
  • Status changed from new to closed

Make sure the donation key file is not modified when saving it from your email application. 

  • If you are using a webmail provider, try using a different browser or email client application to access your mail. 
  • Contact your hosting service provider how to download attachments.
  • Forward the mail to a different mail account where you possibly don’t have an issue downloading attachments.

comment:2 Changed on Jul 24, 2015 at 12:26:59 PM by dkocher

#8946 closed as duplicate.

comment:3 Changed on Jul 24, 2015 at 12:27:24 PM by dkocher

What is the message displayed when you open the registration key file?

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