Cyberduck Mountain Duck CLI

#8951 closed defect (worksforme)

Change of username or service not allowed login failure

Reported by: RebekahK Owned by:
Priority: normal Milestone:
Component: sftp Version: 4.7.1
Severity: normal Keywords:
Cc: Architecture:
Platform:

Description (last modified by dkocher)

Hello! I'm having trouble logging in to my Cyberduck. When I use the username and password from my web hosting provider it gives me this message

"Change of username or service not allowed: (anonymous,ssh-connection) -> (rebekahk,ssh-connection). Please contact your web hosting service"

Is this something I need to contact them about? Thank you for your help. -Rebekah

Change History (1)

comment:1 Changed on Jul 26, 2015 at 1:31:35 PM by dkocher

  • Component changed from core to sftp
  • Description modified (diff)
  • Resolution set to worksforme
  • Status changed from new to closed
  • Summary changed from Login Failed to Change of username or service not allowed login failure

Make sure to set the username to rebekahk by editing the bookmark to assure that this username is used for the first login attempt and no previous authentication as an anonymous user is attempted.

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