Cyberduck Mountain Duck CLI

#8998 closed defect (worksforme)

401 Unauthorized when connecting to SoftLayer Swift Storage

Reported by: diki_swift Owned by: dkocher
Priority: normal Milestone: 4.7.3
Component: openstack Version: 4.7.2
Severity: normal Keywords:
Cc: Architecture:



I want to upload a big file to SoftLayer and am unable to get connectivity using Cyberduck. I am very sure about my credentials. When I provide the https URL of my storage server and try to login, put in the correct API key, i get 401 unauthorized error. How can I resolve it?

I have Version 4.7.2 (18004) and I tried specifying Swift (Openstack storage type) and Rackspace cloud files type. But no help.


Attachments (1)

Cyberduck_loginerror.png (274.6 KB) - added by diki_swift on Sep 2, 2015 at 6:34:15 AM.
Cyberduck login error

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Change History (3)

Changed on Sep 2, 2015 at 6:34:15 AM by diki_swift

Cyberduck login error

comment:1 Changed on Sep 2, 2015 at 6:49:57 AM by dkocher

  • Component changed from core to openstack
  • Milestone set to 4.8
  • Owner set to dkocher
  • Status changed from new to assigned

From the screenshot and your description it looks like you are attempting to login using the correct credentials.

comment:2 Changed on Sep 2, 2015 at 7:18:00 AM by dkocher

  • Resolution set to worksforme
  • Status changed from assigned to closed

Make sure to download the Connection Profile for Softlayer. The OpenStack connection type in Cyberduck defaults to Keystone (2.0) authentication whereas Softlayer only supports legacy (1.0) authentication which is configured in the profile.

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