Cyberduck Mountain Duck CLI

Opened 3 years ago

Closed 3 years ago

Last modified 3 years ago

#9000 closed defect (fixed)

Permission failure deleting files looking for interrupted multipart uploads

Reported by: Karen Virapen Owned by: dkocher
Priority: normal Milestone: 4.7.3
Component: s3 Version: 4.7.2
Severity: normal Keywords: delete, Mac, S3
Cc: Architecture:
Platform: Mac OS X 10.10

Description (last modified by dkocher)

I am using Cyberduck for Mac (version 4.7.2). Am on Mac OS version 10.10.4. Connecting to my company's site on S3. I can create a folder and upload files fine but can't delete individual files (am trying to delete image files).

First, I get the warning message asking me if I really want to delete the file. Then, when I say yes, I get the following message if I try:

Upload Dialogue.png failed.
Access Denied.  Please contact your web hosting service provider for assistance.

It's odd because I'm not trying to upload, I'm trying to download. And the files are there, I can see them in the bucket. But I get this dialog and prompted to try again. But it doesn't work.

Yet if I delete the whole folder, it's no problem. I can delete it (and its contents fine). But I need to be able to delete individual files.

I got a colleague to test my account using a different program and I have permissions to delete both files and folders, and he managed to delete files fine logged in as me. So it must be something within Cyberduck. Can you help?

Change History (9)

comment:1 Changed 3 years ago by dkocher

  • Component changed from core to s3
  • Description modified (diff)
  • Owner set to dkocher
  • Summary changed from Can't delete files on Mac when uploading to S3 (but oddly, I can delete folders) to Permission failure deleting files

comment:2 Changed 3 years ago by dkocher

  • Milestone set to 4.8
  • Status changed from new to assigned

Please post the transcript from the log drawer (⌘-L).

comment:3 Changed 3 years ago by Karen Virapen

DELETE /Karen%20test/Dialogue.png HTTP/1.1
Date: Thu, 03 Sep 2015 12:24:53 GMT
Authorization: AWS AKIAI53YEWUIVRWTF2SA:EohmVoMq11DBCPNXwKphFcfLpjA=
Host: folens-folensonline-resources.s3.amazonaws.com:443
Connection: Keep-Alive
User-Agent: Cyberduck/4.7.2.18004 (Mac OS X/10.10.4) (x86_64)
HTTP/1.1 204 No Content
x-amz-id-2: AmMKIq+vZSFgbaARJmgpiRM9vyUY04H81JPL504/UAmZqpv/gIvg3u38I3jpbTp3t5QzLUOp3dQ=
x-amz-request-id: A4FD74A50501B3F7
Date: Thu, 03 Sep 2015 12:24:54 GMT
Server: AmazonS3
GET /?prefix=Karen%20test%2FDialogue.png&uploads HTTP/1.1
Date: Thu, 03 Sep 2015 12:24:53 GMT
x-amz-request-payer: requester
Authorization: AWS AKIAI53YEWUIVRWTF2SA:wEG4nf8piDiJUlxa6n94eI8t45E=
Host: folens-folensonline-resources.s3.amazonaws.com:443
Connection: Keep-Alive
User-Agent: Cyberduck/4.7.2.18004 (Mac OS X/10.10.4) (x86_64)
HTTP/1.1 403 Forbidden
x-amz-request-id: 90ED31BAE109592E
x-amz-id-2: TngFQNrcHcZg8BbsJxnxAE+9THy852Y4Lbwla0uk7IiqzWmojuNkpI2bIcmNC9YvYlixsC3fYvw=
Content-Type: application/xml
Transfer-Encoding: chunked
Date: Thu, 03 Sep 2015 12:24:53 GMT
Server: AmazonS3
Last edited 3 years ago by dkocher (previous) (diff)

comment:4 Changed 3 years ago by dkocher

  • Summary changed from Permission failure deleting files to Permission failure deleting files looking for interrupted multipart uploads

comment:5 Changed 3 years ago by dkocher

As a workaround, add the s3:ListBucketMultipartUploads permission to the user in IAM.

comment:6 Changed 3 years ago by dkocher

  • Resolution set to fixed
  • Status changed from assigned to closed

In r18097.

comment:7 Changed 3 years ago by Karen Virapen

thanks so much, that worked! Cheers :)

comment:8 follow-up: Changed 3 years ago by dkocher

#9063 closed as duplicate.

comment:9 in reply to: ↑ 8 Changed 3 years ago by jjspierx

Replying to dkocher:

#9063 closed as duplicate.

Thanks for closing my duplicate. Sorry I did not see this ticket when searching. Adding

s3:ListBucketMultipartUploads

worked perfectly. Thanks!

Note: See TracTickets for help on using tickets.
swiss made software