Opened on Sep 3, 2015 at 11:31:32 AM
Closed on Sep 3, 2015 at 12:39:39 PM
Last modified on Oct 20, 2015 at 1:47:22 PM
#9000 closed defect (fixed)
Permission failure deleting files looking for interrupted multipart uploads
Reported by: | Karen Virapen | Owned by: | dkocher |
---|---|---|---|
Priority: | normal | Milestone: | 4.7.3 |
Component: | s3 | Version: | 4.7.2 |
Severity: | normal | Keywords: | delete, Mac, S3 |
Cc: | Architecture: | ||
Platform: | Mac OS X 10.10 |
Description (last modified by dkocher)
I am using Cyberduck for Mac (version 4.7.2). Am on Mac OS version 10.10.4. Connecting to my company's site on S3. I can create a folder and upload files fine but can't delete individual files (am trying to delete image files).
First, I get the warning message asking me if I really want to delete the file. Then, when I say yes, I get the following message if I try:
Upload Dialogue.png failed. Access Denied. Please contact your web hosting service provider for assistance.
It's odd because I'm not trying to upload, I'm trying to download. And the files are there, I can see them in the bucket. But I get this dialog and prompted to try again. But it doesn't work.
Yet if I delete the whole folder, it's no problem. I can delete it (and its contents fine). But I need to be able to delete individual files.
I got a colleague to test my account using a different program and I have permissions to delete both files and folders, and he managed to delete files fine logged in as me. So it must be something within Cyberduck. Can you help?
Change History (9)
comment:1 Changed on Sep 3, 2015 at 11:46:28 AM by dkocher
- Component changed from core to s3
- Description modified (diff)
- Owner set to dkocher
- Summary changed from Can't delete files on Mac when uploading to S3 (but oddly, I can delete folders) to Permission failure deleting files
comment:2 Changed on Sep 3, 2015 at 11:47:14 AM by dkocher
- Milestone set to 4.8
- Status changed from new to assigned
comment:3 Changed on Sep 3, 2015 at 12:25:30 PM by Karen Virapen
DELETE /Karen%20test/Dialogue.png HTTP/1.1 Date: Thu, 03 Sep 2015 12:24:53 GMT Authorization: AWS AKIAI53YEWUIVRWTF2SA:EohmVoMq11DBCPNXwKphFcfLpjA= Host: folens-folensonline-resources.s3.amazonaws.com:443 Connection: Keep-Alive User-Agent: Cyberduck/4.7.2.18004 (Mac OS X/10.10.4) (x86_64) HTTP/1.1 204 No Content x-amz-id-2: AmMKIq+vZSFgbaARJmgpiRM9vyUY04H81JPL504/UAmZqpv/gIvg3u38I3jpbTp3t5QzLUOp3dQ= x-amz-request-id: A4FD74A50501B3F7 Date: Thu, 03 Sep 2015 12:24:54 GMT Server: AmazonS3 GET /?prefix=Karen%20test%2FDialogue.png&uploads HTTP/1.1 Date: Thu, 03 Sep 2015 12:24:53 GMT x-amz-request-payer: requester Authorization: AWS AKIAI53YEWUIVRWTF2SA:wEG4nf8piDiJUlxa6n94eI8t45E= Host: folens-folensonline-resources.s3.amazonaws.com:443 Connection: Keep-Alive User-Agent: Cyberduck/4.7.2.18004 (Mac OS X/10.10.4) (x86_64) HTTP/1.1 403 Forbidden x-amz-request-id: 90ED31BAE109592E x-amz-id-2: TngFQNrcHcZg8BbsJxnxAE+9THy852Y4Lbwla0uk7IiqzWmojuNkpI2bIcmNC9YvYlixsC3fYvw= Content-Type: application/xml Transfer-Encoding: chunked Date: Thu, 03 Sep 2015 12:24:53 GMT Server: AmazonS3
comment:4 Changed on Sep 3, 2015 at 12:35:34 PM by dkocher
- Summary changed from Permission failure deleting files to Permission failure deleting files looking for interrupted multipart uploads
comment:5 Changed on Sep 3, 2015 at 12:38:39 PM by dkocher
As a workaround, add the s3:ListBucketMultipartUploads permission to the user in IAM.
comment:6 Changed on Sep 3, 2015 at 12:39:39 PM by dkocher
- Resolution set to fixed
- Status changed from assigned to closed
In r18097.
comment:7 Changed on Sep 3, 2015 at 12:45:44 PM by Karen Virapen
thanks so much, that worked! Cheers :)
comment:8 follow-up: ↓ 9 Changed on Oct 20, 2015 at 1:33:09 PM by dkocher
#9063 closed as duplicate.
Please post the transcript from the log drawer (⌘-L).