Cyberduck Mountain Duck CLI

#9000 closed defect

Can't delete files on Mac when uploading to S3 (but oddly, I can delete folders) — at Initial Version

Reported by: Karen Virapen Owned by:
Priority: normal Milestone: 4.7.3
Component: s3 Version: 4.7.2
Severity: normal Keywords: delete, Mac, S3
Cc: Architecture:
Platform: Mac OS X 10.10


I am using Cyberduck for Mac (version 4.7.2). Am on Mac OS version 10.10.4. Connecting to my company's site on S3. I can create a folder and upload files fine but can't delete individual files (am trying to delete image files).

First, I get the warning message asking me if I really want to delete the file. Then, when I say yes, I get the following message if I try:

Upload Dialogue.png failed. Access Denied. Please contact your web hosting service provider for assistance.

It's odd because I'm not trying to upload, I'm trying to download. And the files are there, I can see them in the bucket. But I get this dialog and prompted to try again. But it doesn't work.

Yet if I delete the whole folder, it's no problem. I can delete it (and its contents fine). But I need to be able to delete individual files.

I got a colleague to test my account using a different program and I have permissions to delete both files and folders, and he managed to delete files fine logged in as me. So it must be something within Cyberduck. Can you help?

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