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Application hangs when attempting to transfer file #9026

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cyberduck opened this issue Sep 22, 2015 · 6 comments
Closed

Application hangs when attempting to transfer file #9026

cyberduck opened this issue Sep 22, 2015 · 6 comments
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bug core worksforme
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4.7.3

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@cyberduck
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44f459b created the issue

My main laptop running Windows 8 and then Windows 10 hangs when I try to upload files. I can upload files successfully via another computer using the same settings. Is there something that I need to alter on my main laptop?
Have tried with various versions of Cyberduck.

Have spent hours searching for help. Apologies if this should not be here. Never used a forum before.

Thanks.

Des.
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@dkocher commented

Please attach the file cyberduck.log in the application support directory.

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44f459b commented

Thanks for the reply

I cannot see a file Cyberduck.doc
I have looked in Local Disc, Program Files (*86), Cyberduck
and
Local Disc, Program Files

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@dkocher commented

Replying to [comment:3 destaylor]:

Thanks for the reply

I cannot see a file Cyberduck.doc
I have looked in Local Disc, Program Files (*86), Cyberduck
and
Local Disc, Program Files
Run the command %APPDATA%\cyberduck by pressing the Start button and the choose Run....

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44f459b commented

Thanks.
Did that

C:\>%APPDATA%\cyberduck
'C:\Users\des\AppData\Roaming\cyberduck' is not recognized as an internal or external command,
operable program or batch file.

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@dkocher commented

Replying to [comment:5 destaylor]:

Thanks.
Did that

C:\>%APPDATA%\cyberduck
'C:\Users\des\AppData\Roaming\cyberduck' is not recognized as an internal or external command,
operable program or batch file.

Please paste %APPDATA%\cyberduck in a File Explorer window Quick access location field to navigate to the directory.

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@dkocher commented

Try to remove all transfer files from \Users\des\AppData\Roaming\Transfers.

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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