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Connection failed - Unresponsive DNS #9037

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cyberduck opened this issue Oct 4, 2015 · 1 comment
Closed

Connection failed - Unresponsive DNS #9037

cyberduck opened this issue Oct 4, 2015 · 1 comment
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bug core thirdparty Issue caused by third party

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@cyberduck
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6a0a2b9 created the issue

dear help center,
i used cyberduck before, but used the "free" version for years. i started not to work months ago anymore with the following error message:

DNS lookup for cfsproduction.sharefolder.de
cfsproduction.sharefolder.de
cfsproduction.sharefolder.de failed. DNS is the network service that translates a server name to its Internet address. This error is most often caused by having no connection to the Internet or a misconfigured network. It can also be caused by an unresponsive DNS server or a firewall preventing access to the network.

i thought, it might have been the free version, which has a problem and bought the version a few days ago in the itunes app-store. the same problem occur. friends trying to connect to the same server with the same username and password don't have a problem. i didn't change any settings on my computer. i tried to connect through different internet connections, but i still get the same error message. i tried to find help on your "help"-page, but couldn't find any.


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@cyberduck
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@dkocher commented

I can resolve the hostname cfsproduction.sharefolder.de from here successfully. This is an issue with your internet connectivity. Please contact your internet service provider for assistance on DNS configuration.

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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