Cyberduck Mountain Duck CLI

Opened on Oct 27, 2015 at 12:48:42 PM

Last modified on Mar 29, 2017 at 8:16:18 PM

#9075 reopened enhancement

Send keep alive requests on control connection

Reported by: pibo5 Owned by: dkocher
Priority: normal Milestone:
Component: ftp Version: 4.7.3
Severity: normal Keywords: Keep-Alive
Cc: Architecture: Intel
Platform: Mac OS X 10.10

Description

Hi,

I´m using Cyberduck for many years ago (I´m a registered user), but at my server support they´ve recommended me I should change to FileZilla or another FTP client as Cyberduck no longer support Keep-Alive FTP commands.

Without this option, my server disconnects every 5 minutes if I don´t upload or make something within that lapse. I´ve lost several files which after saving them after that time from Text Mate or Brackets editor, they´ve appeared with 0Kb within the server.

Could you please implement that function again ASAP? If you don´t have planned it, please let me know and I will uninstall Cyberduck, despite it´s my preferred FTP application but useless this way.

Best regards.

Change History (8)

comment:1 Changed on Oct 28, 2015 at 9:21:04 AM by dkocher

  • Component changed from core to ftp
  • Owner set to dkocher
  • Priority changed from highest to normal
  • Severity changed from critical to normal
  • Status changed from new to assigned
  • Summary changed from Keep-Alive FTP option to Send keep alive requests on control connection
  • Type changed from defect to enhancement

comment:2 Changed on Nov 15, 2015 at 8:19:22 AM by caraffande

I endorse the request. I'm not experiencing any loss of data but the lack of a Keep-alive feature is making my work with cyberduck painfully slow nonetheless. In fact, my ftp server, for safety reasons, has a built-in delay when opening connections. This means that if I open a file for edit, and my work lasts more then 5 minutes, each time I save I have to wait the connection delay. The keep-alive feature could simply be an option for the user to choose. Thanks

comment:3 Changed on May 18, 2016 at 3:27:44 PM by dkocher

  • Milestone 5.0 deleted

comment:4 Changed on Jul 21, 2016 at 6:30:04 PM by dkocher

#9627 closed as duplicate.

comment:5 Changed on Jan 16, 2017 at 1:35:20 PM by dkocher

  • Milestone set to 5.3
  • Resolution set to worksforme
  • Status changed from assigned to closed

We have revisited connection management in version 5.3. Please reopen this issue if you are still having issues with dropped connections.

comment:6 Changed on Jan 22, 2017 at 2:22:36 PM by caraffande

  • Resolution worksforme deleted
  • Status changed from closed to reopened

For me nothing has changed. If I open a file for edit and my work lasts more then 5 minutes, the connection is dropped and upon save I have to wait the built-in security delay in my ftp server. If this may help, I add that my Cyberduck FTP client is configured for using multiple connection. I don't know if setting the option to "Browser's connection" would change something.

Thanks

P.S.: I don't see any "Keep-alive" checkbox in Cyberduck's settings.

comment:7 Changed on Feb 14, 2017 at 2:08:06 PM by dkocher

  • Milestone 5.3 deleted

comment:8 Changed on Mar 29, 2017 at 8:16:18 PM by dkocher

#9892 closed as duplicate.

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