Cyberduck Mountain Duck CLI

Opened on Dec 15, 2015 at 10:09:55 AM

Closed on Jan 4, 2016 at 1:32:09 PM

#9159 closed defect (thirdparty)

Unable to connect with read timed out error

Reported by: cavax Owned by:
Priority: normal Milestone: 4.8
Component: ftp Version: 4.7.3
Severity: normal Keywords:
Cc: Architecture: Intel
Platform: Windows 7

Description (last modified by dkocher)

Goodrmorning, I'm using cyberduck every day, but I'm having a problem.

Somehow from a week a go it cant connect to certain ftp urls, it connects and then it fails telling me that there is a netowrk problem. It happens only on some address, witch are reachable using other tools or eaven the browser.

The only thing I found in the log is this one: 

2015-12-15 11:02:07,567 [background-1] ERROR ch.cyberduck.core.ssl.CustomTrustSSLProtocolSocketFactory - Failure NativePRNG SecureRandom not available obtaining secure random NativePRNG

But i dont know if its important, because the connections are simple ftp, no ssl. What do i have to do?

Change History (5)

comment:1 Changed on Dec 15, 2015 at 10:24:11 AM by cavax

  • Description modified (diff)

comment:2 follow-up: Changed on Dec 15, 2015 at 10:54:14 AM by dkocher

  • Description modified (diff)

The log entry is unrelated. What is the network error message displayed?

comment:3 in reply to: ↑ 2 Changed on Dec 15, 2015 at 11:41:25 AM by cavax

Replying to dkocher:

The log entry is unrelated. What is the network error message displayed?

It says connection opened and it waits. Then after a couple of seconds it gives me "read time out error" and it suggest me to do a network diagnostic. But as I said with other tools it works and also with cyberduck on other ftps so is not the connection. Tried also to disable the firewall also if is sensless.

comment:4 Changed on Dec 15, 2015 at 1:09:27 PM by dkocher

  • Summary changed from Unable to connect to Unable to connect with read timed out error

comment:5 Changed on Jan 4, 2016 at 1:32:09 PM by dkocher

  • Component changed from core to ftp
  • Milestone set to 4.8
  • Resolution set to thirdparty
  • Status changed from new to closed
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