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I got a note back on my last ticket but you closed it and it isn't fixed. I did download the program through that link and used Disk utlity to unzip it and the box came up to put it in the apps. it runs and then says to open and I can open it and use it but when I close it, the program goes away and is not in the apps. Would there be a preference setting or something that is turned off? It does ask for permission with my computer password to install it. It's a new macbook pro with El Capitan OS
Denise
The text was updated successfully, but these errors were encountered:
I got a note back on my last ticket but you closed it and it isn't fixed. I did download the program through that link and used Disk utlity to unzip it and the box came up to put it in the apps. it runs and then says to open and I can open it and use it but when I close it, the program goes away and is not in the apps. Would there be a preference setting or something that is turned off? It does ask for permission with my computer password to install it. It's a new macbook pro with El Capitan OS
Denise
The text was updated successfully, but these errors were encountered: