Cyberduck Mountain Duck CLI

#9195 closed defect (worksforme)

Error Message - Listing directory home failed

Reported by: Liam Owned by: Liam
Priority: high Milestone:
Component: webdav Version: 4.7.3
Severity: major Keywords:
Cc: Architecture:
Platform: Windows 7

Description

We have been experiencing issues using Cyberduck to access our server where we have not previously experienced issues.

The problem is that when attempting to access the server via Cyberduck to update files for our customer portal for Oracle Service Cloud so we have received the following error message:

Unauthorised. Please contact your web hosting provider for assistance.

I have attached screen prints including the error message and connection attempt.

Username of Affected Agent(s): SteelC01, RivetS01, CurraL01

Attachments (2)

Cyberduck - Connection.JPG (86.7 KB) - added by Liam on Jan 4, 2016 at 10:35:19 AM.
Connection Attempt
error message.JPG (70.0 KB) - added by Liam on Jan 4, 2016 at 10:35:34 AM.
Error Message

Download all attachments as: .zip

Change History (3)

Changed on Jan 4, 2016 at 10:35:19 AM by Liam

Connection Attempt

Changed on Jan 4, 2016 at 10:35:34 AM by Liam

Error Message

comment:1 Changed on Jan 4, 2016 at 12:13:02 PM by dkocher

  • Component changed from core to webdav
  • Resolution set to worksforme
  • Status changed from new to closed

Try to use /dav as the default path. If that does not work. please contact your web hosting provider for assistance.

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