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I need my registration Key or free download #9251

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cyberduck opened this issue Feb 7, 2016 · 2 comments
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I need my registration Key or free download #9251

cyberduck opened this issue Feb 7, 2016 · 2 comments
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@cyberduck
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9185147 created the issue

This is the third time I have contacted you. Your advice is to download Cyberduck from the App store and reinstall. However you cannot download a copy I have to buy it. that means being it for the second time. please see attached screenshot.


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@dkocher commented

Sorry for the issues you are having with the Mac App Store purchase. Do you see Cyberduck listed in the Purchased tab?

@cyberduck
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9185147 commented

Hi David,
I am sorry but I found the Cyberduck in my Purchased area (I have never retrieved software from there before and didn't think to look, sorry). I have dowloaded this and all is good.

Maybe the instructions could have been clearer saying re-download from your purchases in the App store rather than 're-install from the App store" for dummies.

Thank you and it is a great product.

Cheers
Peter

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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