Cyberduck Mountain Duck CLI

#9259 closed defect (thirdparty)

I can't connect to my FTP

Reported by: jamie.gentile Owned by: dkocher
Priority: highest Milestone:
Component: ftp Version: 4.7.3
Severity: critical Keywords:
Cc: Architecture:
Platform: Mac OS X 10.10


I get an error code that says "530 Login authentication failed. Please contact your web hosting service provider for assistance." when I try to connect. My co-worker is working right next to me and has no problem connecting. I just purchased this app for $23 and now cannot use it. Someone needs to help me connect or I need my money refunded.

Attachments (1)

Sj FTP.tiff (129.3 KB) - added by jamie.gentile on Feb 11, 2016 at 8:33:38 PM.

Download all attachments as: .zip

Change History (3)

Changed on Feb 11, 2016 at 8:33:38 PM by jamie.gentile

comment:1 Changed on Feb 11, 2016 at 8:34:10 PM by jamie.gentile

The attachment shows what my coworker sees on her Cyberduck window

comment:2 Changed on Feb 11, 2016 at 9:03:47 PM by dkocher

  • Resolution set to thirdparty
  • Status changed from new to closed
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