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Operation timed out in SSH transport reader #9360
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Do you get an error message displayed for the failed transfer? |
Thank you for the quick response! It only states: "Transfer Incomplete." Is there a way to show more information that might include an error message? Thank you for your help, Eryn |
On Windows
On Mac
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Okay, I have attached those output logs that you asked. Is that helpful or should I look for other logs? |
Please post the transcript from the log drawer of the Transfers window (Choose ⌘-L on Mac) and any related output in the |
Thank you for your help! I am using a Mac and tried pressing ⌘-L but nothing happened. I also tried going directly to: "View ->Toggle Log Drawer" but again nothing happened. I am not familiar with Macs - am I missing an important piece of the puzzle here? Can you tell me if there is an alternate way to get at the transcript? At this point, it no longer begins the download but just "hangs" there. I am attaching a screenshot. |
Can you find any related output in the |
Sorry - I was out of town. Here is the output from the Log Drawer after ending with "Transfer Incomplete" message but no other error message:
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Can you find any related output in the |
I added an attachment with details from the Log (3-18-2016 Log), but the relevant lines seem repeated again and again:
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dkocher, will you explain that please? |
It looks like the server is no more responding at some point during the transfer. Please check with your server administrator if you can find anything bogus in the server logs. |
I'm not sure how to include the transcript from "View -> Toggle Log Drawer." I clicked on that but no log appeared?? What do I need to do to include the transcript?
For work, I am making a backup of a server. I must download everything on the server to an external hard drive. Everything went quickly and easily for several days. Suddenly, the past 5 days, no collection of files and no single file that exceeds 4.3 GB can be downloaded - Cyberduck fails with "Transfer Incomplete" each time.
I have updated Cyberduck. I have tried changing preferences to allow more bandwidth and to retry multiple times, all to no avail. I have looked at other tickets and haven't seen this particular one.
Attachments
3-18 -2016 Log.pdf
(412.9 KiB)45e1a0ec-5fc2-4990-b7cd-ef1d3f5f103a.cyberducktransfer
(4.7 KiB)Screen Shot 2016-03-13 at 11.41.52 AM.png
(262.6 KiB)cb76416c-c5ff-4ac2-a166-8d028bf21304.cyberducktransfer
(108.8 KiB)The text was updated successfully, but these errors were encountered: