Cyberduck Mountain Duck CLI

#9430 closed defect (thirdparty)

Synchronization made my wordpress site disappear

Reported by: rug Owned by:
Priority: high Milestone:
Component: core Version: 4.9
Severity: normal Keywords: Synchronize, wordpress
Cc: Architecture:
Platform:

Description (last modified by rug)

Hello, I have a wordpress website. I had to upgrade wordpress, but before doing that it was necessary to backup the website files: to do that, I used the function "Synchronize" to copy all the files in a folder in my computer; Cyberduck began to copy, but when I realized the process could take hours to complete, I stopped it. After this, when I opened my website, I had a blank page, everything disappeared. In the website ftp all the files are still present, so I don't understand what's happened. Do you guys know what's happened? Please!!! Than You! ruggero

Change History (2)

comment:1 Changed on Apr 9, 2016 at 11:44:10 AM by rug

  • Description modified (diff)

comment:2 Changed on Apr 11, 2016 at 11:52:30 AM by dkocher

  • Resolution set to thirdparty
  • Status changed from new to closed

Difficult to have an advice without the transcript from the synchronization transfer. In general, you would only want to download but not mirror changes for a backup. Please contact your hosting service provider to recover your Wordpress installation.

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