Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

Unable to perform update #9572

Closed
cyberduck opened this issue May 30, 2016 · 1 comment
Closed

Unable to perform update #9572

cyberduck opened this issue May 30, 2016 · 1 comment
Labels
appstore Mac App Store enhancement thirdparty Issue caused by third party

Comments

@cyberduck
Copy link
Collaborator

e52f036 created the issue

Using Cyberduck for Mac. There is an update available but I keep getting the following message:

Update Unavailable with This Apple ID
This update is  not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.

I have the software to use for a group I volunteer with. I downloaded the software using their email address and information but use it on my computer.

Can you help?
@cyberduck
Copy link
Collaborator Author

@dkocher commented

Please contact Mac App Store Support. You will possibly have to log in to the Mac App Store application using the same credentials the application was bought with. Note that this sharing of credentials possibly conflicts with end user license agreement by Apple.

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
Sign up for free to subscribe to this conversation on GitHub. Already have an account? Sign in.
Assignees
No one assigned
Labels
appstore Mac App Store enhancement thirdparty Issue caused by third party
Projects
None yet
Milestone
No milestone
Development

No branches or pull requests
1 participant
@cyberduck