Opened on Jul 31, 2016 at 10:38:41 PM
Closed on Oct 17, 2016 at 1:37:43 PM
Last modified on Oct 19, 2016 at 2:17:19 PM
#9641 closed defect (worksforme)
Cannot Open Cyberduck
Reported by: | chicoman1216 | Owned by: | |
---|---|---|---|
Priority: | high | Milestone: | 5.2 |
Component: | core | Version: | 5.0.9 |
Severity: | major | Keywords: | Wont Open, Broken, Reinstall, Crash |
Cc: | Architecture: | ||
Platform: | Windows 10 |
Description (last modified by dkocher)
Upon opening it will create a background process then crash. I have tried multiple reinstalls, updating and reinstalling java, registry fixes, a virus scan and even an older version install. Here is my log file:
2016-07-20 21:44:40,775 [background-1] ERROR AsyncController - Unhandled exception during invoke ch.cyberduck.core.exception.LoginCanceledException{detail='null', cause='null', message='null'} at cli.Ch.Cyberduck.Ui.Controller.PromptLoginController$$$003C$$003Ec__DisplayClass12_0.<prompt>b__0(Unknown Source) at cli.Ch.Cyberduck.Ui.Controller.Threading.SimpleDefaultMainAction.run(Unknown Source) at cli.System.Delegate.DynamicInvokeImpl(Unknown Source) at cli.System.Windows.Forms.Control.InvokeMarshaledCallbackDo(Unknown Source) at cli.System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Unknown Source) at cli.System.Threading.ExecutionContext.RunInternal(Unknown Source) at cli.System.Threading.ExecutionContext.Run(Unknown Source) at cli.System.Threading.ExecutionContext.Run(Unknown Source) at cli.System.Windows.Forms.Control.InvokeMarshaledCallback(Unknown Source) at cli.System.Windows.Forms.Control.InvokeMarshaledCallbacks(Unknown Source) at cli.System.Windows.Forms.Control.WndProc(Unknown Source) at cli.System.Windows.Forms.ScrollableControl.WndProc(Unknown Source) at cli.System.Windows.Forms.Form.WndProc(Unknown Source) at cli.System.Windows.Forms.Control$ControlNativeWindow.OnMessage(Unknown Source) at cli.System.Windows.Forms.Control$ControlNativeWindow.WndProc(Unknown Source) at cli.System.Windows.Forms.NativeWindow.Callback(Unknown Source) at cli.System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(Unknown Source) at cli.System.Windows.Forms.Application$ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Unknown Source) at cli.System.Windows.Forms.Application$ThreadContext.RunMessageLoopInner(Unknown Source) at cli.System.Windows.Forms.Application$ThreadContext.RunMessageLoop(Unknown Source) at cli.Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.OnRun(Unknown Source) at cli.Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.DoApplicationModel(Unknown Source) at cli.Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.Run(Unknown Source) at cli.Ch.Cyberduck.Ui.Controller.MainController.Run(Unknown Source) at cli.Ch.Cyberduck.Ui.Controller.MainController.Run(Unknown Source) at cli.Ch.Cyberduck.Ui.Controller.MainController.Main(Unknown Source) 2016-07-20 22:20:04,364 [background-1] FATAL ch.cyberduck.core.threading.SessionBackgroundAction - Failure running background task. null java.lang.NullPointerException at ch.cyberduck.core.Session.log(Session.java:286) at ch.cyberduck.core.sftp.SFTPSession$3.request(SFTPSession.java:330) at net.schmizz.sshj.sftp.SFTPEngine.doRequest(SFTPEngine.java:130) at net.schmizz.sshj.sftp.SFTPEngine.openDir(SFTPEngine.java:153) at ch.cyberduck.core.sftp.SFTPListService.list(SFTPListService.java:57) at ch.cyberduck.core.sftp.SFTPSession.list(SFTPSession.java:377) at ch.cyberduck.core.shared.DefaultFindFeature.find(DefaultFindFeature.java:55) at ch.cyberduck.core.transfer.upload.AbstractUploadFilter.prepare(AbstractUploadFilter.java:124) at ch.cyberduck.core.worker.TransferPromptFilterWorker.run(TransferPromptFilterWorker.java:84) at ch.cyberduck.core.worker.TransferPromptFilterWorker.run(TransferPromptFilterWorker.java:42) at ch.cyberduck.core.threading.WorkerBackgroundAction.run(WorkerBackgroundAction.java:118) at ch.cyberduck.core.threading.AbstractBackgroundAction.call(AbstractBackgroundAction.java:116) at ch.cyberduck.core.threading.SessionBackgroundAction.call(SessionBackgroundAction.java:186) at ch.cyberduck.core.threading.SessionBackgroundAction.call(SessionBackgroundAction.java:214) at ch.cyberduck.core.threading.BackgroundCallable.call(BackgroundCallable.java:51) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:512) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:618) at ch.cyberduck.core.threading.NamedThreadFactory$1.run(NamedThreadFactory.java:55) at java.lang.Thread.run(Thread.java:955) 2016-07-20 22:22:03,792 [reader] ERROR net.schmizz.sshj.transport.TransportImpl - Dying because - {} net.schmizz.sshj.transport.TransportException: Broken transport; encountered EOF at net.schmizz.sshj.transport.Reader.run(Reader.java:58) 2016-07-20 22:37:00,956 [reader] ERROR net.schmizz.sshj.transport.TransportImpl - Dying because - {} net.schmizz.sshj.transport.TransportException: Broken transport; encountered EOF at net.schmizz.sshj.transport.Reader.run(Reader.java:58) 2016-07-20 23:34:20,369 [keep-alive] ERROR net.schmizz.sshj.transport.TransportImpl - Dying because - {} net.schmizz.sshj.connection.ConnectionException: [CONNECTION_LOST] Did not receive any keep-alive response for 300 seconds at net.schmizz.keepalive.KeepAliveRunner.checkMaxReached(KeepAliveRunner.java:64) at net.schmizz.keepalive.KeepAliveRunner.doKeepAlive(KeepAliveRunner.java:56) at net.schmizz.keepalive.KeepAlive.run(KeepAlive.java:64) 2016-07-20 23:51:08,241 [keep-alive] ERROR net.schmizz.sshj.transport.TransportImpl - Dying because - {} net.schmizz.sshj.connection.ConnectionException: [CONNECTION_LOST] Did not receive any keep-alive response for 300 seconds at net.schmizz.keepalive.KeepAliveRunner.checkMaxReached(KeepAliveRunner.java:64) at net.schmizz.keepalive.KeepAliveRunner.doKeepAlive(KeepAliveRunner.java:56) at net.schmizz.keepalive.KeepAlive.run(KeepAlive.java:64)
Change History (4)
comment:1 Changed on Aug 2, 2016 at 7:40:38 AM by dkocher
- Description modified (diff)
comment:2 Changed on Aug 25, 2016 at 6:45:26 AM by yla
comment:3 Changed on Oct 17, 2016 at 1:37:43 PM by dkocher
- Milestone set to 6.0
- Resolution set to worksforme
- Status changed from new to closed
comment:4 Changed on Oct 19, 2016 at 2:17:19 PM by dkocher
- Milestone changed from 6.0 to 5.2
Milestone renamed
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Can you please try to delete the content of C:\Users\[username]\AppData\Roaming\Cyberduck\Sessions?