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Cannot Open Cyberduck #9641

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cyberduck opened this issue Aug 1, 2016 · 2 comments
Closed

Cannot Open Cyberduck #9641

cyberduck opened this issue Aug 1, 2016 · 2 comments
Labels
bug core high priority worksforme
Milestone
5.2

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@cyberduck
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bf9a92d created the issue

Upon opening it will create a background process then crash. I have tried multiple reinstalls, updating and reinstalling java, registry fixes, a virus scan and even an older version install. Here is my log file:

2016-07-20 21:44:40,775 [background-1] ERROR AsyncController - Unhandled exception during invoke
ch.cyberduck.core.exception.LoginCanceledException{detail='null', cause='null', message='null'}
	at cli.Ch.Cyberduck.Ui.Controller.PromptLoginController$$$003C$$003Ec__DisplayClass12_0.<prompt>b__0(Unknown Source)
	at cli.Ch.Cyberduck.Ui.Controller.Threading.SimpleDefaultMainAction.run(Unknown Source)
	at cli.System.Delegate.DynamicInvokeImpl(Unknown Source)
	at cli.System.Windows.Forms.Control.InvokeMarshaledCallbackDo(Unknown Source)
	at cli.System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Unknown Source)
	at cli.System.Threading.ExecutionContext.RunInternal(Unknown Source)
	at cli.System.Threading.ExecutionContext.Run(Unknown Source)
	at cli.System.Threading.ExecutionContext.Run(Unknown Source)
	at cli.System.Windows.Forms.Control.InvokeMarshaledCallback(Unknown Source)
	at cli.System.Windows.Forms.Control.InvokeMarshaledCallbacks(Unknown Source)
	at cli.System.Windows.Forms.Control.WndProc(Unknown Source)
	at cli.System.Windows.Forms.ScrollableControl.WndProc(Unknown Source)
	at cli.System.Windows.Forms.Form.WndProc(Unknown Source)
	at cli.System.Windows.Forms.Control$ControlNativeWindow.OnMessage(Unknown Source)
	at cli.System.Windows.Forms.Control$ControlNativeWindow.WndProc(Unknown Source)
	at cli.System.Windows.Forms.NativeWindow.Callback(Unknown Source)
	at cli.System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(Unknown Source)
	at cli.System.Windows.Forms.Application$ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Unknown Source)
	at cli.System.Windows.Forms.Application$ThreadContext.RunMessageLoopInner(Unknown Source)
	at cli.System.Windows.Forms.Application$ThreadContext.RunMessageLoop(Unknown Source)
	at cli.Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.OnRun(Unknown Source)
	at cli.Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.DoApplicationModel(Unknown Source)
	at cli.Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.Run(Unknown Source)
	at cli.Ch.Cyberduck.Ui.Controller.MainController.Run(Unknown Source)
	at cli.Ch.Cyberduck.Ui.Controller.MainController.Run(Unknown Source)
	at cli.Ch.Cyberduck.Ui.Controller.MainController.Main(Unknown Source)
2016-07-20 22:20:04,364 [background-1] FATAL ch.cyberduck.core.threading.SessionBackgroundAction - Failure running background task. null
java.lang.NullPointerException
	at ch.cyberduck.core.Session.log(Session.java:286)
	at ch.cyberduck.core.sftp.SFTPSession$3.request(SFTPSession.java:330)
	at net.schmizz.sshj.sftp.SFTPEngine.doRequest(SFTPEngine.java:130)
	at net.schmizz.sshj.sftp.SFTPEngine.openDir(SFTPEngine.java:153)
	at ch.cyberduck.core.sftp.SFTPListService.list(SFTPListService.java:57)
	at ch.cyberduck.core.sftp.SFTPSession.list(SFTPSession.java:377)
	at ch.cyberduck.core.shared.DefaultFindFeature.find(DefaultFindFeature.java:55)
	at ch.cyberduck.core.transfer.upload.AbstractUploadFilter.prepare(AbstractUploadFilter.java:124)
	at ch.cyberduck.core.worker.TransferPromptFilterWorker.run(TransferPromptFilterWorker.java:84)
	at ch.cyberduck.core.worker.TransferPromptFilterWorker.run(TransferPromptFilterWorker.java:42)
	at ch.cyberduck.core.threading.WorkerBackgroundAction.run(WorkerBackgroundAction.java:118)
	at ch.cyberduck.core.threading.AbstractBackgroundAction.call(AbstractBackgroundAction.java:116)
	at ch.cyberduck.core.threading.SessionBackgroundAction.call(SessionBackgroundAction.java:186)
	at ch.cyberduck.core.threading.SessionBackgroundAction.call(SessionBackgroundAction.java:214)
	at ch.cyberduck.core.threading.BackgroundCallable.call(BackgroundCallable.java:51)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:512)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:618)
	at ch.cyberduck.core.threading.NamedThreadFactory$1.run(NamedThreadFactory.java:55)
	at java.lang.Thread.run(Thread.java:955)
2016-07-20 22:22:03,792 [reader] ERROR net.schmizz.sshj.transport.TransportImpl - Dying because - {}
net.schmizz.sshj.transport.TransportException: Broken transport; encountered EOF
	at net.schmizz.sshj.transport.Reader.run(Reader.java:58)
2016-07-20 22:37:00,956 [reader] ERROR net.schmizz.sshj.transport.TransportImpl - Dying because - {}
net.schmizz.sshj.transport.TransportException: Broken transport; encountered EOF
	at net.schmizz.sshj.transport.Reader.run(Reader.java:58)
2016-07-20 23:34:20,369 [keep-alive] ERROR net.schmizz.sshj.transport.TransportImpl - Dying because - {}
net.schmizz.sshj.connection.ConnectionException: [CONNECTION_LOST] Did not receive any keep-alive response for 300 seconds
	at net.schmizz.keepalive.KeepAliveRunner.checkMaxReached(KeepAliveRunner.java:64)
	at net.schmizz.keepalive.KeepAliveRunner.doKeepAlive(KeepAliveRunner.java:56)
	at net.schmizz.keepalive.KeepAlive.run(KeepAlive.java:64)
2016-07-20 23:51:08,241 [keep-alive] ERROR net.schmizz.sshj.transport.TransportImpl - Dying because - {}
net.schmizz.sshj.connection.ConnectionException: [CONNECTION_LOST] Did not receive any keep-alive response for 300 seconds
	at net.schmizz.keepalive.KeepAliveRunner.checkMaxReached(KeepAliveRunner.java:64)
	at net.schmizz.keepalive.KeepAliveRunner.doKeepAlive(KeepAliveRunner.java:56)
	at net.schmizz.keepalive.KeepAlive.run(KeepAlive.java:64)
@cyberduck
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@ylangisc commented

Can you please try to delete the content of C:\Users\[username]\AppData\Roaming\Cyberduck\Sessions?

@cyberduck
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@dkocher commented

Milestone renamed

@iterate-ch iterate-ch locked as resolved and limited conversation to collaborators Nov 26, 2021
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