Opened on Aug 29, 2016 at 10:35:01 AM
Closed on Sep 8, 2016 at 6:18:19 PM
Last modified on Oct 5, 2016 at 1:39:23 PM
#9672 closed defect (fixed)
Error importing bookmarks from ExpanDrive
Reported by: | nomido | Owned by: | yla |
---|---|---|---|
Priority: | highest | Milestone: | 5.1.3 |
Component: | core | Version: | 5.1 |
Severity: | normal | Keywords: | |
Cc: | mi.seitz@… | Architecture: | Intel |
Platform: | Windows 7 |
Description (last modified by dkocher)
I've installed latest version ec8d7c454910672d3146ccd3faf01023 *Cyberduck-Installer-5.1.0.20872.exe restart computer. When run the app I get error.
Problem signature: Problem Event Name: APPCRASH Application Name: Cyberduck.exe Application Version: 5.1.0.20872 Application Timestamp: 57bdecf3 Fault Module Name: KERNELBASE.dll Fault Module Version: 6.1.7601.23418 Fault Module Timestamp: 5708a7e4 Exception Code: e0434352 Exception Offset: 0000c54f OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1049 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Change History (15)
comment:1 Changed on Aug 29, 2016 at 11:58:41 AM by dkocher
- Description modified (diff)
comment:2 Changed on Aug 29, 2016 at 9:18:14 PM by semisemi
comment:3 Changed on Sep 5, 2016 at 2:36:11 PM by freretuc
Same with mountainduck:
Nom de l’application défaillante Mountain Duck.exe, version : 1.5.4.4763, horodatage : 0x57c58dd7[[BR]] Nom du module défaillant : KERNELBASE.dll, version : 6.1.7601.23418, horodatage : 0x5708a7e4[[BR]] Code d’exception : 0xe0434352[[BR]] Décalage d’erreur : 0x0000c54f[[BR]] ID du processus défaillant : 0x23a4[[BR]] Heure de début de l’application défaillante : 0x01d2077d4a214816[[BR]] Chemin d’accès de l’application défaillante : C:\Program Files (x86)\Mountain Duck\Mountain Duck.exe[[BR]] Chemin d’accès du module défaillant: C:\Windows\syswow64\KERNELBASE.dll[[BR]] ID de rapport : 8bdaace2-7370-11e6-a824-2016d8943ea4[[BR]] Application : Mountain Duck.exe Version du Framework : v4.0.30319 Description : le processus a été arrêté en raison d'une exception non gérée. Informations sur l'exception : java.lang.IllegalStateException à com.google.gson.stream.JsonReader.nextString() à ch.cyberduck.core.importer.ExpandriveBookmarkCollection.parse(ch.cyberduck.core.Local) Informations sur l'exception : ch.cyberduck.core.exception.LocalAccessDeniedException à ch.cyberduck.core.importer.ExpandriveBookmarkCollection.parse(ch.cyberduck.core.Local) à ch.cyberduck.core.importer.ThirdpartyBookmarkCollection.load() à Ch.Iterate.Mountainduck.Windows.ThirdpartyBookmarkImporter.Import() à Ch.Iterate.Mountainduck.Windows.MainController.ApplicationDidFinishLaunching(System.Object, Microsoft.VisualBasic.ApplicationServices.StartupEventArgs) à Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.OnStartup(Microsoft.VisualBasic.ApplicationServices.StartupEventArgs) à Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.DoApplicationModel() à Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.Run(System.String[]) à Ch.Iterate.Mountainduck.Windows.MainController.Main()
comment:4 Changed on Sep 6, 2016 at 8:37:31 AM by dkocher
- Milestone set to 5.2
- Owner set to dkocher
- Status changed from new to assigned
- Summary changed from Cannot run app under win7 x64 to Failure parsing bookmarks from ExpanDrive
comment:5 Changed on Sep 6, 2016 at 8:39:11 AM by dkocher
As a workaround, please remove the directory C:\Users\[username]\AppData\Local\ExpanDrive.
comment:6 follow-up: ↓ 9 Changed on Sep 6, 2016 at 10:42:55 AM by freretuc
Perfect. It's working removing the folder.
comment:7 Changed on Sep 6, 2016 at 3:25:45 PM by semisemi
- Cc mi.seitz@… added
- Owner changed from dkocher to semisemi
- Priority changed from normal to highest
- Status changed from assigned to new
- Summary changed from Failure parsing bookmarks from ExpanDrive to cannot run app under win7 x64
Still not working here. Still cannot run app under win7 x64
I can´t find
C:\Users\[username]\AppData\Local\ExpanDrive.
What can I do?
comment:8 Changed on Sep 7, 2016 at 7:26:14 AM by dkocher
- Owner changed from semisemi to yla
- Summary changed from cannot run app under win7 x64 to Error importing bookmarks from ExpanDrive
comment:9 in reply to: ↑ 6 ; follow-up: ↓ 11 Changed on Sep 7, 2016 at 8:46:03 AM by dkocher
Replying to freretuc:
Perfect. It's working removing the folder.
Can you please attach the bookmark file from ExpanDrive which will allow us to fix the issue.
comment:10 follow-up: ↓ 12 Changed on Sep 7, 2016 at 4:11:02 PM by semisemi
I´m sorry - its a little bit difficult for me. English is not my mother-language. I´m not very good in english. Also I´m not a computer-programmer. I don´t know where I can find the bookmark file from ExpanDrive. Can you please tell me where I can find it? Sorry again. That would be great.
comment:11 in reply to: ↑ 9 Changed on Sep 7, 2016 at 5:08:57 PM by freretuc
comment:12 in reply to: ↑ 10 Changed on Sep 7, 2016 at 5:11:34 PM by freretuc
Replying to semisemi:
I´m sorry - its a little bit difficult for me. English is not my mother-language. I´m not very good in english. Also I´m not a computer-programmer. I don´t know where I can find the bookmark file from ExpanDrive. Can you please tell me where I can find it? Sorry again. That would be great.
Open the explorer in Windows. Look in the folder "C:\Users\[username]\AppData\Local\ExpanDrive" where "[username]" is your name.
Be careful : the "Users" folder could be displayed in your language. The "AppData" folder could be hidden.
comment:13 Changed on Sep 8, 2016 at 6:18:19 PM by yla
- Resolution set to fixed
- Status changed from new to closed
Fixed in r21448.
comment:14 Changed on Sep 10, 2016 at 2:44:57 PM by semisemi
I find the folder "AppData" but there´s no folder "ExpanDrive". Even if I deinstall cyberduck and install it new. There´s no Folder ExpanDrive on the whole computer...
comment:15 Changed on Oct 5, 2016 at 1:39:23 PM by dkocher
- Milestone changed from 5.2 to 5.1.3
Milestone renamed
I have the same problem. Heres the report of the problem:
Problemsignatur:
What can I do?