Cyberduck Mountain Duck CLI

Opened 2 years ago

Closed 2 years ago

Last modified 2 years ago

#9672 closed defect (fixed)

Error importing bookmarks from ExpanDrive

Reported by: nomido Owned by: yla
Priority: highest Milestone: 5.1.3
Component: core Version: 5.1
Severity: normal Keywords:
Cc: mi.seitz@… Architecture: Intel
Platform: Windows 7

Description (last modified by dkocher)

I've installed latest version ec8d7c454910672d3146ccd3faf01023 *Cyberduck-Installer-5.1.0.20872.exe restart computer. When run the app I get error.

Problem signature:
  Problem Event Name:	APPCRASH
  Application Name:	Cyberduck.exe
  Application Version:	5.1.0.20872
  Application Timestamp:	57bdecf3
  Fault Module Name:	KERNELBASE.dll
  Fault Module Version:	6.1.7601.23418
  Fault Module Timestamp:	5708a7e4
  Exception Code:	e0434352
  Exception Offset:	0000c54f
  OS Version:	6.1.7601.2.1.0.256.48
  Locale ID:	1049
  Additional Information 1:	0a9e
  Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:	0a9e
  Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

Change History (15)

comment:1 Changed 2 years ago by dkocher

  • Description modified (diff)

comment:2 Changed 2 years ago by semisemi

I have the same problem. Heres the report of the problem:

Problemsignatur:

Problemereignisname: APPCRASH
Anwendungsname: Cyberduck.exe
Anwendungsversion: 5.1.0.20872
Anwendungszeitstempel: 57bdecf3
Fehlermodulname: KERNELBASE.dll
Fehlermodulversion: 6.1.7601.23418
Fehlermodulzeitstempel: 5708a7e4
Ausnahmecode: e0434352
Ausnahmeoffset: 0000c54f
Betriebsystemversion: 6.1.7601.2.1.0.256.48
Gebietsschema-ID: 1031
Zusatzinformation 1: 0a9e
Zusatzinformation 2: 0a9e372d3b4ad19135b953a78882e789
Zusatzinformation 3: 0a9e
Zusatzinformation 4: 0a9e372d3b4ad19135b953a78882e789

What can I do?

Last edited 2 years ago by semisemi (previous) (diff)

comment:3 Changed 2 years ago by freretuc

Same with mountainduck:

Nom de l’application défaillante Mountain Duck.exe, version : 1.5.4.4763, horodatage : 0x57c58dd7[[BR]]
Nom du module défaillant : KERNELBASE.dll, version : 6.1.7601.23418, horodatage : 0x5708a7e4[[BR]]
Code d’exception : 0xe0434352[[BR]]
Décalage d’erreur : 0x0000c54f[[BR]]
ID du processus défaillant : 0x23a4[[BR]]
Heure de début de l’application défaillante : 0x01d2077d4a214816[[BR]]
Chemin d’accès de l’application défaillante : C:\Program Files (x86)\Mountain Duck\Mountain Duck.exe[[BR]]
Chemin d’accès du module défaillant: C:\Windows\syswow64\KERNELBASE.dll[[BR]]
ID de rapport : 8bdaace2-7370-11e6-a824-2016d8943ea4[[BR]]

Application : Mountain Duck.exe
Version du Framework : v4.0.30319
Description : le processus a été arrêté en raison d'une exception non gérée.
Informations sur l'exception : java.lang.IllegalStateException
   à com.google.gson.stream.JsonReader.nextString()
   à ch.cyberduck.core.importer.ExpandriveBookmarkCollection.parse(ch.cyberduck.core.Local)

Informations sur l'exception : ch.cyberduck.core.exception.LocalAccessDeniedException
   à ch.cyberduck.core.importer.ExpandriveBookmarkCollection.parse(ch.cyberduck.core.Local)
   à ch.cyberduck.core.importer.ThirdpartyBookmarkCollection.load()
   à Ch.Iterate.Mountainduck.Windows.ThirdpartyBookmarkImporter.Import()
   à Ch.Iterate.Mountainduck.Windows.MainController.ApplicationDidFinishLaunching(System.Object, Microsoft.VisualBasic.ApplicationServices.StartupEventArgs)
   à Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.OnStartup(Microsoft.VisualBasic.ApplicationServices.StartupEventArgs)
   à Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.DoApplicationModel()
   à Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.Run(System.String[])
   à Ch.Iterate.Mountainduck.Windows.MainController.Main()

Last edited 2 years ago by dkocher (previous) (diff)

comment:4 Changed 2 years ago by dkocher

  • Milestone set to 5.2
  • Owner set to dkocher
  • Status changed from new to assigned
  • Summary changed from Cannot run app under win7 x64 to Failure parsing bookmarks from ExpanDrive

comment:5 Changed 2 years ago by dkocher

As a workaround, please remove the directory C:\Users\[username]\AppData\Local\ExpanDrive.

comment:6 follow-up: Changed 2 years ago by freretuc

Perfect. It's working removing the folder.

comment:7 Changed 2 years ago by semisemi

  • Cc mi.seitz@… added
  • Owner changed from dkocher to semisemi
  • Priority changed from normal to highest
  • Status changed from assigned to new
  • Summary changed from Failure parsing bookmarks from ExpanDrive to cannot run app under win7 x64

Still not working here. Still cannot run app under win7 x64

I can´t find

C:\Users\[username]\AppData\Local\ExpanDrive.

What can I do?

Last edited 2 years ago by dkocher (previous) (diff)

comment:8 Changed 2 years ago by dkocher

  • Owner changed from semisemi to yla
  • Summary changed from cannot run app under win7 x64 to Error importing bookmarks from ExpanDrive

comment:9 in reply to: ↑ 6 ; follow-up: Changed 2 years ago by dkocher

Replying to freretuc:

Perfect. It's working removing the folder.

Can you please attach the bookmark file from ExpanDrive which will allow us to fix the issue.

comment:10 follow-up: Changed 2 years ago by semisemi

I´m sorry - its a little bit difficult for me. English is not my mother-language. I´m not very good in english. Also I´m not a computer-programmer. I don´t know where I can find the bookmark file from ExpanDrive. Can you please tell me where I can find it? Sorry again. That would be great.

comment:11 in reply to: ↑ 9 Changed 2 years ago by freretuc

Replying to dkocher:

Replying to freretuc:

Perfect. It's working removing the folder.

Can you please attach the bookmark file from ExpanDrive which will allow us to fix the issue.

Sorry, I delete the folder directly...

comment:12 in reply to: ↑ 10 Changed 2 years ago by freretuc

Replying to semisemi:

I´m sorry - its a little bit difficult for me. English is not my mother-language. I´m not very good in english. Also I´m not a computer-programmer. I don´t know where I can find the bookmark file from ExpanDrive. Can you please tell me where I can find it? Sorry again. That would be great.

Open the explorer in Windows. Look in the folder "C:\Users\[username]\AppData\Local\ExpanDrive" where "[username]" is your name.

Be careful : the "Users" folder could be displayed in your language. The "AppData" folder could be hidden.

comment:13 Changed 2 years ago by yla

  • Resolution set to fixed
  • Status changed from new to closed

Fixed in r21448.

comment:14 Changed 2 years ago by semisemi

I find the folder "AppData" but there´s no folder "ExpanDrive". Even if I deinstall cyberduck and install it new. There´s no Folder ExpanDrive on the whole computer...

comment:15 Changed 2 years ago by dkocher

  • Milestone changed from 5.2 to 5.1.3

Milestone renamed

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