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Kernalbase.dll Faulting #9815

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cyberduck opened this issue Jan 19, 2017 · 3 comments
Closed

Kernalbase.dll Faulting #9815

cyberduck opened this issue Jan 19, 2017 · 3 comments
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bug core worksforme
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6.0

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@cyberduck
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c99e071 created the issue

5.3 and 6.0 are constantly crashing. Event viewer shows the below. Multiple re-installs did not fix the problem. 5.2.3.21496 is the last one that worked and doesn't crash

Faulting application name: Cyberduck.exe, version: 5.3.2.23205, time stamp: 0x587f723f
Faulting module name: KERNELBASE.dll, version: 10.0.14393.479, time stamp: 0x58256d37
Exception code: 0xe0434352
Fault offset: 0x000da832
Faulting process id: 0x368c
Faulting application start time: 0x01d271dfc7ad6091
Faulting application path: C:\Program Files (x86)\Cyberduck\Cyberduck.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
@cyberduck
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c99e071 commented

5.2.3.21496 is the last one that worked.

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@dkocher commented

Ticket retargeted after milestone closed

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@ylangisc commented

That might be caused by an invalid user.config. Can you please try to rename the following folder: C:\Users\[USERNAME]\AppData\Roaming\iterate_GmbH\Cyberduck.exe_Url_[ID]and then try again to start Cyberduck.

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