Reinstall damaged application from Mac App Store #9925
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Can you check if you see Cyberduck in the Purchased tab of the App Store application. |
No I can't see it but maybe because I purchased it on the Singapore Apple Store and have now switched to the Thai Apple Store |
You will have to contact Mac App Store support if you can re-download after switching regions. You could try to choose to Buy again and from my own experience it will usually recognise the previous purchase. Otherwise I can offer you a registration key to be used with the version available for download from https://cyberduck.io. In that case please write to support@cyberduck.io |
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Hi,
I have attached 2 screenshots that shows CyberDuck app crashing at launch on my mac asking to reinstall on apple store,
but I can't do so because Apple Store doesn't recognise that I already bought it.
Please advise
Attachments
Invoice Cyberduck.pdf(101.5 KiB)Screen Shot 2017-04-21 at 12.07.36 PM.png(24.3 KiB)Screen Shot 2017-04-21 at 12.07.49 PM.png(70.5 KiB)The text was updated successfully, but these errors were encountered: