Changes between Version 136 and Version 137 of help/en/faq
- Timestamp:
- Jul 9, 2017 6:55:41 PM (4 years ago)
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help/en/faq
v136 v137 20 20 21 21 ==== Troubleshooting ==== 22 If you bought Cyberduck on Windows Store, but you are not allowed to use Cyberduck due to a ''Trial Expired'' error message, please follow the steps provided by [https://drawboard.uservoice.com/knowledgebase/articles/688623-drawboard-states-trial-expired-but-i-purchased-the drawboard]to ensure that your local app license cache is up-to-date – a reinstall of Cyberduck via Windows Store does not refresh your license.22 If you bought Cyberduck on Windows Store, but you are not allowed to use Cyberduck due to a ''Trial Expired'' error message, please execute the following steps to ensure that your local app license cache is up-to-date – a reinstall of Cyberduck via Windows Store does not refresh your license. 23 23 * Press the Windows Key + R which opens the “Run” function. 24 24 * Type in “WSReset” and press enter