Cyberduck Mountain Duck CLI

Changes between Version 147 and Version 148 of help/en/faq


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Timestamp:
Nov 21, 2019 8:44:45 PM (10 months ago)
Author:
dkocher
Comment:

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  • help/en/faq

    v147 v148  
    111111[http://trac.cyberduck.ch/newticket Open a new ticket] using the issue tracker with a description of what you have a done and what went wrong or describing the missing functionality in detail. Make sure to look or search for existing tickets first.
    112112
    113  * Make sure to include any related output in the `system.log` (''/Applications/Utilities/Console.app'') on a Mac.
    114  * Include the logging information found in the `cyberduck.log` file in the [wiki:help/en/faq#Preferencesandapplicationsupportfileslocation AppData] directory.
    115113 * Always include the full transcript from ''View → Toggle Log Drawer'' from both the “Browser” and the “Transfers” window.
    116114
     
    118116==== macOS  ====
    119117Open a ''Terminal.app'' window and enter
    120 
    121118{{{
    122119defaults write ~/Library/Preferences/ch.sudo.cyberduck.plist logging debug
    123120}}}
    124121
    125 Restart Cyberduck and look for output in the `system.log` in ''Console.app'' (In `/Applications/Utilities`).
    126 
    127122Reset the logging configuration with
    128 
    129123{{{
    130124defaults delete ~/Library/Preferences/ch.sudo.cyberduck.plist logging
    131125}}}
    132126
    133 Crash reports are saved to `~/Library/Logs/DiagnosticReports/Cyberduck_*.crash`.
     127Restart Cyberduck for any logging configuration change to take effect.
    134128
    135129==== Windows ====
    136 Logging information can be found in the `cyberduck.log` file in the [wiki:help/en/faq#Preferencesandapplicationsupportfileslocation AppData] directory. Crash reports are saved to the same directory in a folder named `CrashReporter`. Run the command `%APPDATA%\cyberduck` by pressing the ''Start'' button and the choose `Run...`. After choosing ''OK'' an ''Explorer'' window should open showing the Cyberduck settings folder. From there you can navigate to the `CrashReporter` folder.
    137130
    138131Debug logging can be enabled with a [http://trac.cyberduck.ch/wiki/help/en/howto/preferences#Hiddenconfigurationoptions hidden setting]. As there is no user interface for this yet you need to add the setting manually. If not existing yet you have to create the file [wiki:help/en/faq#Preferencesandapplicationsupportfileslocation AppData]`\Cyberduck\default.properties` and then add the property as follows:
     
    147140Set the [https://trac.cyberduck.io/wiki/help/en/howto/cli#Preferences environment variable] `logging` to the level `debug`, `info`, `warn` or `error`.
    148141
     142=== Provide log output ===
     143The log output can be found at the following locations
     144==== macOS ====
     145 * macOS 10.8 or later
     146Log output can be found in the `system.log` in ''Console.app'' (Open from `/Applications/Utilities`).
     147 * macOS 10.12 or later
     148
     149==== Windows ====
     150Log output can be found in the `cyberduck.log` file in`%APPDATA%\cyberduck`.
     151
     152== Crash Reports ==
     153=== macOS ===
     154Crash reports are saved to `~/Library/Logs/DiagnosticReports/Cyberduck_*.crash`.
     155
     156=== Windows ===
     157Crash reports are saved to `%APPDATA%\cyberduck\CrashReporter`.
     158
    149159== Snapshot and Beta builds ==
    150 
    151160See [https://trac.cyberduck.io/wiki/help/en/howto/preferences#Update Preferences → Update].
    152161
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