Changes between Version 58 and Version 59 of help/en/faq
- Timestamp:
- Jan 10, 2011 5:03:04 PM (10 years ago)
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help/en/faq
v58 v59 46 46 === The donation key received cannot be opened === 47 47 48 The donation key is sent to you by email automatically after the the Paypal transaction has been completed. Make sure the filename of the donation key ends with `.cyberducklicense`. Some email applications change the extension to `.xml` when saving the attachment. If the key is invalid, the fi ole must have been modified when saving it from your email application. Try the following:48 The donation key is sent to you by email automatically after the the Paypal transaction has been completed. Make sure the filename of the donation key ends with `.cyberducklicense`. Some email applications change the extension to `.xml` when saving the attachment. If the key is invalid, the file must have been modified when saving it from your email application. Try the following: 49 49 * If you are using a webmail provider, try using a different browser or email client application to access your mail. 50 50 * Contact your hosting service provider how to download attachments.